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SCHEDULER/DISPATCHER - IN PATIENT TRANSPORTATION

Cook County Health and Hospitals
$19.824 - $21.027
life insurance, paid holidays, sick time, tuition reimbursement
United States, Illinois, Chicago
1969 Ogden Avenue (Show on map)
Mar 13, 2025
Job Posting : Mar 13, 2025, 6:53:27 PM Closing Date : Mar 28, 2025, 4:59:00 AM Full-time Shift Start Time : 3:00 P.M. Shift End Time : 11:00 P.M.
Collective Bargaining Unit : SEIU Local 73 Posting Salary : $19.824 - $21.027
Organization : Health and Hospital Systems


LOCATION: John H. Stroger, Jr. Hospital
DEPARTMENT: In-Patient Transportation
SHIFT: 3PM-11PM
Job Summary SEIU-73

The Scheduler/Dispatcher plans and directs the activities of the transporters. Dispatches transporters for pickup and delivery of patients and their belongings.

Typical Duties



  • Checks crucial area when initially reporting on duty
  • Checks long day poster to determine if employees who are assigned for duty are present, notify supervisor of any discrepancies and if any overtime person(s) have been assigned to work
  • Makes trip sheets for each transporter; third shift for Days, Days for P.M. shift and P.M. for the night shift
  • Ensures effective, efficient and timely pick-up and delivery of patients, any discrepancies contact supervisor on duty
  • Enters all trips through the Centralize dispatching system, also via. Numeric paging system in a timely order. If the request indicates patient needs oxygen cylinder, please notify transporter before sending for exam
  • When there are three (3) dispatchers on duty, all assignments will be determined by the supervisor on duty


o First assigned dispatcher will answer phones and put all request in the Centralize Dispatching system

o Second will dispatch the assignment through the numeric paging system

o All dispatchers are responsible for clocking transporters in and out after each assignment



  • At end the of shift you must, through the centralized dispatching system, use day closed so that the next shift can properly start the shift
  • Records the total number of trips performed in each working area on the daily productivity sheet
  • Reports any problems to the immediate Supervisor concerning patient, wards, personnel, and transportation staff
  • Schedules emergency transportation for patient if and when requested
  • Communicates with the Director, in the event of an emergency requiring administrative approval, when line supervisor is not available
  • Notifies transporters to isolation precautions, if necessary
  • Checks sign-in sheet when Supervisor is not available
  • Performs other duties as required including transporting of patients



Dress Code Policy



  • Navy Blue Shirt
  • ID must be worn above the waist picture displayed at all times while on the premises of John H. Stroger Hospital of Cook County
  • The following will not be accepted:


o No open toe or high heel shoes, One (1) inch heel acceptable

o No jeans of any kind

o No stretch pants or leggings

o No body suits (clinging fabrics)

o No shorts or tank tops that expose midriff


    Minimum Qualifications

    • High School Diploma or GED equivalent (Must be provided at time of interview)
    • Experience typing and using computers


    Knowledge, Skills, Abilities and Other Characteristics

    • Excellent verbal and written communication skills necessary to communicate with all levels of staff and a patient population comprised of diverse cultures and age groups
    • Ability to read, write and comprehend is essential for patient safety and prevention of transport errors


    Physical and Environmental Demands

    This position is functioning within a healthcare environment. The incumbent is responsible for adherence to all hospital and department specific safety requirements. This includes but is not limited to the following policies and procedures: complying with Personal Protective Equipment requirements, hand washing and sanitizing practices, complying with department specific engineering and work practice controls and any other work area safety precautions as specified by hospital wide policy and departmental procedures.

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the personnel so classified.

    For purposes of the American with Disabilities Act, "Typical Duties" are essential job functions.

    VETERAN PREFERENCE PLEASE READ

    When applying for employment with the Cook County Health & Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service

    To take advantage of this preference a Veteranmust:



    • Meet the minimum qualifications for the position.
    • Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, "Are you a Military Veteran?"
    • Attach a copy of theirDD 214, DD 215 or NGB 22(Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11).Discharge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable









              • OR












    • A copy of avalid State ID Card or Driver's Licensewhich identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.


    If items are not attached, you will not be eligible for Veteran Preference

    VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER'S LICENSE AT TIME OF INTERVIEW.

    BENEFITS PACKAGE



    • Medical, Dental, and Vision Coverage
    • Basic Term Life Insurance
    • Pension Plan and Deferred Compensation Program
    • Employee Assistance Program
    • Paid Holidays, Vacation, and Sick Time
    • You may also qualify for the Public Service Loan Forgiveness Program (PSLF)
    • 100% Tuition reimbursement for nursing-related programs


    For further information on our excellent benefits package, please click on the following link:

    http://www.cookcountyrisk.com/

    MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING.

    *Degrees awarded outside of the United States with the exception of those awarded in one of the United States' territories and Canada must be credentialed by an approved U. S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must bepresented at time of interview. *

    *Please note all offers of employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.

    *CCHHS isstrictlyprohibitedfromconditioning,basingor knowinglyprejudicingor affectinganytermoraspectofCountyemploymentorhiringuponorbecauseofany politicalreasonorfactor.

    COOK COUNTY HEALTH & HOSPITALS SYSTEM IS AN EQUAL OPPORTUNITY EMPLOYER.


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