Client Processing I - Fraud Investigator

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We're seeking a future team member for the role of Client Processing I - Fraud Investigator to join our Global Payments and Treasury Services Operations team. This role is located in Pittsburgh, PA, and will work a Hybrid schedule (3 days per week in-office required).

Schedule Options: Monday-Friday 8am-5pm or 9am-6pm

In this role, you'll make an impact in the following ways:

• Perform timely investigations with well-reasoned and supported decision making.
• Utilize a variety of internal bank systems and external research tools to investigate, research, and prepare documentation related to anti-money laundering investigations consistent with resolution of investigation.
• Demonstrate personal excellence including punctuality, integrity, and accountability.
• Demonstrated professionalism and self-confidence to independently and successfully conduct informational interviews with clients.
• Ability to recognize and act upon the importance of balancing risk and customer experience
• Strong ability to multi-task while also staying adaptive and flexible to constant changes that impact the fraud industry. Ability to recognize and triage fraud situations
• Proven communication skills and self-confidence to proactively contact and interact with clients, other financial institutions, and law enforcement as part of the process to validate high risk financial activity.
• Participates in special projects and performs other duties as directed by management

To be successful in this role, we're seeking the following:

• Bachelors degree or the equivalent combination of education and experience is required
• 0-3 years of total work experience is preferred
• Prior hands-on experience in field of fraud investigation, preferably in financial services industry
• Proficiency in office skills: computer, typing, MS Office (Word, Excel, Outlook)
• Strong verbal and written communication skills including a demonstrated ability to communicate effectively with all levels of the organization
• Strong analytical and problem-solving skills, as well as the ability to render good judgment and make decisions under minimal supervision
• Time management and organizational skills
• Ability to work in a collaborative environment as well as independently

At BNY, our culture speaks for itself. Here's a few of our awards:

• America's Most Innovative Companies, Fortune, 2024
• World's Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
• Best Places to Work for Disability Inclusion, Disability: IN - 100% score, 2023-2024
• "Most Just Companies", Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloomberg's Gender Equality Index (GEI), 2023

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.