Financial Aid Coordinator

Position Overview:

As a Financial Aid Coordinator at Universal Technical Institute, you'll be the vital first point of contact for our students, providing essential administrative support to our Financial Aid Department. Your meticulous attention to detail and dedication to accuracy will ensure students receive the support they need to achieve their educational goals. If you thrive in a structured environment and enjoy helping others navigate important processes, this role is perfect for you!

Why this job is fun: You'll be the friendly face and helpful voice that students rely on. Every day brings new interactions and opportunities to make a positive impact on their educational journey. This is a role for someone who loves to stay organized, enjoys working in a fast-paced environment, and finds satisfaction in completing tasks with precision. If you are a people person who loves to help, this is the job for you.

What We Offer:

$19.00 - $23.00 per hour
• Weekends OFF
• Paid Training
• FREE UTI or Concorde Tuition for you AND your Immediate Family
• Medical/Dental/Vision/Life Ins/STD & LTD Ins
• 401K, Paid Holidays, Paid Time Off
• Paid Parental Leave
• Climate Controlled Onsite Work Environment

Responsibilities:

• Become the Welcoming Hub: You'll be the friendly face managing our Financial Aid reception, ensuring students feel comfortable and supported from the moment they arrive.
• Keep the Flow Going: Be the master of time, swiftly notifying our team when students arrive for their crucial appointments, ensuring smooth and efficient service.
• Command the Communication Center: Take charge of our bustling multi-line phone system, becoming the voice of our department, expertly directing calls and providing helpful information.
• Orchestrate the Mail Mastery: Take ownership of our mail system, ensuring every piece is processed with precision and delivered to the right hands, keeping our department running like a well-oiled machine.
• Embrace the Dynamic Day: Dive into a variety of administrative tasks, each contributing to the seamless operation of our Financial Aid team, ensuring our students get the help they need.

Education/Experience:

• Foundation for Success: A high school diploma or GED is your steppingstone to a rewarding career with us.
• Your Customer Service Superpower: Bring your one year (or more!) of customer service experience and put your people skills to work.
• Bonus Points: Phone Pro!: Prior experience with multi-line phone systems? That's a huge plus! Show us your communication prowess.

Skills:

• Organization Guru: Your meticulous attention to detail and organizational skills will be your secret weapon.
• Communication Rockstar: Your ability to communicate, both verbally and in writing, will make you an invaluable team member.
• People Person Extraordinaire: Your strong interpersonal skills will help you build meaningful connections with students and staff.
• Multi-Tasking Maestro: Thrive in a fast-paced environment and juggle multiple tasks with ease, meeting deadlines like a pro.

About Us:
It's all about the reputation. 55+ years of experience, trusted by 35+ industry leading brands, 16 campuses, 5 technical schools. But it's not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We're on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy!