Supervisor Phlebotomy Services

Job Summary

Under the direction of the Phlebotomy Manager, responsible for the daily coordination of the phlebotomy laboratory staff and operations.

• Manages direct report staff to include scheduling, interviewing, evaluating job performance, performance evaluations, competencies, continuing education, maintaining employee files, time keeping and attendance, corrective action, participating with Manager in staff meetings.
• In conjunction with the Phlebotomy Manager, responsible for the implementation and maintenance of all policies and procedures required by hospital, laboratory, and any governing regulatory agencies to assure the ongoing safe and efficient daily operation of phlebotomy services. Supports and monitors customer, and employee service expectations.
• Collects and provides all department quality data indicators to the Laboratory Quality Assurance department or other entities required.
• Manages expected workflow in all areas; maintains and monitors phlebotomy collection and expectations to include safety, accuracy and response/result times. This includes special projects, process improvement and training.
• Troubleshoots and problem solves laboratory orders and requirements. Investigates errors and establishes and enforce Corrective Action protocols.
• Initiates, maintains and supports employee engagement strategies.
• Assists with blood draws when needed.
• All other duties as assigned by Manager, Director or other Executive Leader(s).

Qualifications

• Required High School Diploma or equivalent
• Preferred associate degree or bachelor's degree.
• 3 years of relevant experience Minimum of 3 years phlebotomy experience with various blood collection techniques. Required
• Knowledge of Specimen Collection and Specimen. Required
• CRT-Phlebotomy Technician - NHA National Healthcareer Association Upon Hire preferred Or CRT-Medical Assistant, Certified (CMA) - AAMA American Association of Medical Assistants Upon Hire preferred

• Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 25 lbs
• Waist to Waist > 5 lbs: Seldom up to 25 lbs
• Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
• Waist to Overhead > 5 lbs: Seldom up to 5 lbs
• Bilateral Carry > 5 lbs: Seldom up to 25 lbs
• Unilateral Carry > 5 lbs: Seldom up to 10 lbs
• Pushing Force > 5 lbs: Seldom up to 20 lbs
• Pulling Force > 5 lbs: Seldom up to 15 lbs
• Sitting: Occasionally
• Standing: Occasionally
• Walking: Occasionally
• Forward Bend - Standing: Seldom
• Forward Bend - Sitting: Seldom
• Trunk Rotation - Standing: Seldom
• Trunk Rotation - Sitting: Seldom
• Squat: Seldom
• Stair Climbing: Occasionally
• Crawling / Kneeling: Seldom
• Reach - Above Shoulder: Seldom
• Reach - at Shoulder or Below: Seldom
• Handling: Occasionally
• Forceful Grip > 5 lbs: Seldom
• Forceful Pinch > 2 lbs: Seldom
• Finger/Hand Dexterity: Frequently
• Visual Acuity
• [None = No; Seldom = Yes]: Seldom
• Color Vision (Ishihara) Test
• [None = No; Seldom = Yes]: Seldom

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

• On-demand pay program powered by Payactiv

• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

• Optional identity theft protection, home and auto insurance, pet insurance

• Traditional and Roth retirement options with service contribution and match savings

• Eligibility for benefits is determined by employment type and status

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Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.