Voice Technician

TEKsystems
$28.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Texas, Austin
Mar 14, 2025
Join our dynamic team for the Telecom Red Phones project! This exciting opportunity involves pulling Customer Service Records (CSR), identifying Centrex and Copper Lines, validating and testing existing Red Phones, documenting non-existing Red Phones, submitting work orders, completing new installs or upgrades, and handling the disconnection process for old numbers and circuits. This project is a TGS opportunity with engagement management tied to it. Key Responsibilities: * Pull and analyze Customer Service Records (CSR) * Identify Centrex and Copper Lines * Validate and test existing Red Phones * Document non-existing Red Phones * Submit work orders for new installs or upgrades * Complete disconnection process for old numbers/circuits Required Skills: * Telecom * Trouble tickets * Telephony * Ticketing system * Cat5, Cat6, Cat3 cabling * Centrex * Telecommunications systems * Lumen * Mobile device management (MDM) * Main Distribution Frame (MDF) Top Skills: * Telecom * Trouble tickets * Telephony * Ticketing system * Cat5, Cat6, Cat3 cabling * Centrex Additional Skills & Qualifications: * Proficiency in Microsoft Project, Visio, and Excel * Must be presentable in a hospital setting Experience Level: * Expert Level Why Join Us? * Be part of a cutting-edge project with significant impact * Work in a collaborative and innovative environment * Opportunities for professional growth and development Pay and Benefits The pay range for this position is $28.00 - $28.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Austin,TX. Application Deadline This position is anticipated to close on Mar 21, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.