Senior Manager, Strategic Programs

Why WWT?

Founded in 1990, World Wide Technology (WWT), a global technology solutions provider leading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What you will be doing?

The Sr. Manager for Strategic Program Services manages a team of Strategic Program and Portfolio Managers and is focused on ensuring our largest engagements are delivered in a professional manner. The Sr. PMO manager is responsible for ensuring the team delivers in a consistent manner, provides coaching as needed, and maintains healthy utilization.

Responsibilities:

• Maintain staffing levels to ensure alignment with corporate utilization targets and projected pipeline opportunities
• Recruitment, interviewing, & forecasting staffing requirements
• Ensure SPS Program leads are recording, monitoring, and managing risks and issues to minimize impacts and driving to resolution and closure.
• Continued focus on Methodologies & Deployment Process improvements
• Ensure rigor and discipline around best practices
• Participate in PMO related initiatives as needed
• Communicate, support, and ensure adoption of PMO and corporate initiatives
• Managing and measuring goals, standards, and KPI's to ensure team is meeting all business excellence measurements
• Maintain appropriate cost center assignment
• Develop and maintain team responsible for:
• Providing complex RFP support
• Supporting large, high impact projects and programs to meet client goals and objectives
• Program & Portfolio financial health and reporting
• Ensure Program and Portfolio Managers engage in effective strategy, planning, and execution required to run and implement large and complex programs spanning from contract /proposal initiation to full integration with "business as usual".

QUALIFICATIONS:

• Education: Bachelor's degree or equivalent required
• Certifications: PMP or equivalent project management certification
• Work Experience:
• 10+ years relevant experience with planning and leading programs/multiple projects and teams.
• Experience working at the "C" level
• Possess deep domain expertise across portfolio management and delivery methodologies
• Experience in leading Program Management resources in a Professional Services industry.
• Specialized Knowledge, Skills, and Abilities:
• Experience Managing and guiding the careers of senior level employees
• Deep knowledge of WWTs Integrated Management Leadership
• Strong leadership skills with ability to develop talent, identify and cultivate essential skills and attributes to maximize individual contribution and engagement
• Extensive knowledge of technologies and deployment practices
• Excellent understanding of financial processes -- P&L and financial management
• Experience with creating proposals, budgets, SOWs, and Levels-of-Effort
• Strong communication skills (written, verbal, and presentation)
• Strong problem-solving skills with the ability to implement change
• Working Conditions (if needed):
• 30% - 50% travel required
• Ability to work across multiple time zones

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

Equal Opportunity Employer

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

Preferred locations: MO, FL, NC, TX, AZ, MA, VA, AL, LA, GA, MN, OH, MI, WI, IA, SC