Position Type:
Full-Time
Class Category
Classified Staff
Job Open Date
03/14/2025
Job Close Date
03/28/2025
Open Until Filled
No
Initial Screen Date:
04/02/2025
Minimal Qualifications:
- Bachelor's degree in computer science or related area and one (1) year application development, system solution, or related experience.
OR
- Associate's degree in computer science or related areas and three (3) years application development, system solution, or related experience.
Preferred qualifications:
N/A
Work Hours
Normally scheduled Monday through Friday; however, may be required to work other shifts to include evenings and/or weekends. Schedule subject to change based upon department needs.
Compensation
Annual salary $54,544-$58,159. Commensurate w/educ. & exp. Competitive benefit package included.
Special Instructions to Applicants
PLEASE
NOTE:
- Cover letter, resume, and transcripts are required and must be attached to the online application in order to receive any consideration.
- Interviews will be conducted by a hiring committee
Class Summary
Incumbents configure, set-up, test, and document various modules of PeopleSoft system for assigned functional areas, analyze and implement technological solutions to improve business processes, and provide training and support to end users.
Typical Essential Duties
- Develops, coordinates, and performs software testing; enters/extracts information into/from and maintains software systems; designs and updates queries; implements software modifications; tests business process improvement after changes to software systems and applications have been implemented; and ensures system integrity.
- Researches and analyzes new software systems and technologies, as well as current and new business processes to improve performance, data quality, and ensure operational efficiency.
- Communicates with and provides general and technical support and training to end users on new system and other business processes; work may involve answering questions; and diagnosing and troubleshooting software problems, to include analyzing data requirements, researching data availability, implementing access methods; and developing and implementing solutions utilizing alternative methods and procedures.
- Prepares, updates, and maintains general and technical reports and records; product, process, and training documentation; process calendars; and other documentation and materials; work may involve utilizing online systems and databases; researching, compiling, and analyzing complex information; and making and implementing recommendations based on findings.
- Serves as a liaison and coordinates with end users, staff, the IT department, and other internal and external personnel, departments, and agencies to troubleshoot issues, communicate general and technical information, and facilitate assigned and other departmental operations.
- Performs other duties of a similar nature or level.
Knowledge
- Subject matter area experience in the following area(s) most relevant to the role: : Student Finance, Financial Aid, Enrollment Services, Records and Admissions, Instructional Services;, Benefits, HR, Payroll, Purchasing, Budgets, Accounting, A/P, A/P, A/R, Grants.
- Functional knowledge of student enrollment cycle, financial aid processes and regulations, academic programs and curriculum, student financials accounts receivables or admissions/records based on functional area.
- Working knowledge of Banner or other ERP reporting tools, insights and systems.
- Knowledge of principles, practices, protocols and methods of institutional computing applications.
- Knowledge of principles, practices and techniques of facilitating process analysis.
- Knowledge of methods and techniques of collecting, analyzing and interpreting business processes.
- Knowledge of principles, practices and methods of business process reengineering.
- Knowledge of principles and applications of critical thinking and analysis.
- Knowledge of best practices, trends and emerging technologies.
- Knowledge of principles and methods of qualitative and quantitative research.
- Knowledge of applicable federal, state and local laws, codes, regulations (based on assignment).
- Knowledge of customer service principles.
- Knowledge of modern office technology.
Skills
- Skilled in diagnosing problems, determining business issues and developing and implementing solutions;
- Skilled in documenting process workflow and analyzing complex data;
- Skilled in assessing needs and identifying solutions;
- Skilled in reading, analyzing, evaluating, interpreting and summarizing written materials and statistical data;
- Skilled in researching industry trends, solutions and best practices;
- Skilled in compiling, sorting and articulating issues and recommendations;
- Skilled in gathering data, analyzing findings and applying logic and reason;
- Skilled in business math computations;
- Skilled in interpreting and applying applicable laws, codes, regulations and standards (based on assignment)
- Skilled in providing customer service;
- Skilled in utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and others sufficient to exchange or convey information.
Positions Supervised
Physical Requirements
Positions in this class typically require: grasping, hearing, reaching, repetitive motion, standing, talking, visual acuity, and walking.
The work is sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly.
Licensing Requirements
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Metropolitan Community College
Mar 14, 2025