Information Systems Administrator

Position Number: 40027742

Payroll Title: Information Systems Analyst 3 GF

Job Code: 005881

Job Open Date: March 14, 2025

Application Review Begins: March 31, 2025; open until filled

Department Code (Name): MATH (MATHEMATICS DEPT)

Percentage of Time: 100%

Union Code (Name): 99 (Non-Represented)

Employee Class (Appointment Type): Staff (Career)

FLSA Status: Exempt

Classified Indicator Description (Personnel Program): MSP

Salary Grade: Grade 23

Pay Rate/Range: The budgeted salary range that the University reasonably expects to pay for this position is $85,400 to $115,000/year. Salary offers are determined based on final candidate qualifications and experience; the budget for the position; and the application of fair, equitable, and consistent pay practices at the University. The full salary range for this position is $85,400 to $156,800/year.

Work Location: South Hall - 6607

Working Days and Hours: Mon - Fri; 8 am - 5 pm (Hybrid schedule may be considered)

Benefits Eligibility: Full Benefits

Special Instructions: For full consideration, please include a resume and a cover letter as part of your application.

Department Marketing Statement:

The Department of Mathematics serves the UCSB campus by providing service courses for students taking mathematics as a requirement for a non-math major, a full list of upper division courses for our math majors and a wide variety of graduate courses that bring our graduate students closer and closer to the cutting edge research of our top-notch permanent faculty who have received numerous honors and awards. To give you a sense of scale, the Mathematics Department has more than three dozen faculty members working in subfields that cover a broad spectrum of modern mathematics, half-a-dozen visiting assistant professors, more than 60 graduate students and over 1,300 math majors and pre-majors

Benefits of Belonging:

Working at UC means being part of this vibrant institution that shines a light on what is possible. People make UC great, and UC recognizes your contributions by making this a great place to work. Excellent retirement and health are just one of the rewards. Learn more about the benefits of working at UC

Brief Summary of Job Duties:

The Information Systems Administrator is responsible for strategic planning, security, operation, and acquisition of information technology as it supports the research, education and administrative functions of the Department of Mathematics. Under the general direction of the Business Officer and the computing committee, the System Administrator is responsible for maintaining a complex departmental computing infrastructure. Responsible for the installation, configuration, and maintenance of operating systems, services, and user applications for Windows, Linux and Mac OS environments. Responsible for administration of network services, departmental back up systems, financial back up systems (GUS), a variety of computational applications, productivity tools running on departmental servers, faculty and visitor workstations. Directly responsible for the implementation and reliability of the department technical environment, based upon goals and available resources.

Required Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent training and/or experience.
• At least 1-5 years of experience in systems administration, IT project management, or related roles.
• Strong knowledge of system administration, including installation, configuration, and maintenance of servers and desktop systems.
• Understanding of security best practices, including intrusion detection, vulnerability management, and incident response.

Preferred Qualifications:

• Proficiency in managing Linux, Unix, Windows, and macOS environments.
• Experience with networking protocols and services (DNS, DHCP, NFS, VPN, firewalls).
• Proficiency in scripting and automation (e.g., Bash, Python, PowerShell).
• Experience with system backups, disaster recovery planning, and data integrity solutions.
• Knowledge of cloud computing, virtualization, or containerization technologies is a plus (AWS, VMware, Docker, etc.).
• Familiarity with scientific computing applications like MATLAB, Mathematica, Maple, TeX, LaTeX.
• Experience in an academic or research environment, particularly in supporting faculty and students.
• Knowledge of IT governance and compliance policies in a university setting.
• Familiarity with IT service management frameworks (e.g., ITIL).
• Experience supervising student staff or IT support teams.

Soft Skills:

• Strong analytical and problem-solving skills for troubleshooting technical issues.
• Excellent communication and interpersonal skills to work effectively with faculty, students, and campus IT staff.
• Ability to manage multiple projects simultaneously and prioritize tasks efficiently.
• Experience in vendor selection, contract negotiations, and system integration.
• f SEO strategy and tactics a plus.

Special Conditions of Employment:

• Satisfactory conviction history background check
• Occasional evening or weekend work.
• UCSB is a tobacco-free environment.

Misconduct Disclosure Requirement:

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegation or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

"Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

UC Sexual Violence and Sexual Harassment Policy

UC Anti-Discrimination Policy

Abusive Conduct in the Workplace

Job Functions and Percentages of Time:

40% Business Process and Systems Analysis and Design -

• Under the general direction of the Business Officer and the computing committee; maintains highly complex departmental computing infrastructure. Identifies, prioritizes and implements large scope solutions associated with maintaining the performance and reliability of servers. Also gives technical advice to the Department of Mathematics computing committee and coordinates with LSIT and other campus resources. Supervises 2 student staff for design and building websites, computer Math Lab support and general desktop support. Designs and coordinates the entire Math departmental computing environment based upon departmental goals and available resources. This includes support for non-Unix desktop computers and access to general productivity tools; Windows, Macintosh and Linux operating system installation, configuration, and patching; configuring and managing wired and wireless network applications and services such as DNS, DHCP, NFS, mail, web, printing and file services; designing and implementing a security strategy including intrusion detection and incident response; designing and implementing a backup strategy to ensure data integrity of servers and desktop workstations; and designing and implementing a computing environment supporting faculty and student access to tools and data in support of instruction and research. Analyzes and studies the information related to the needs of the department to determine how people, business processes and computer and information technologies can be best arranged to accomplish the objectives of the organization. Consults with users to observe and analyze work processes, reviews current systems usage and available documentation. Assists users to clearly identify and understand their processes, roles, relationships and dependencies. Defines, designs and implements system management solutions. Proposes and implements system enhancements (software and hardware updates) that will improve the performance and reliability of the system. Manages centralized computer servers and services with a campus-wide scope. Performs complex analysis to acquire, install, configure, secure, and support operating systems, databases, utilities and internet/intranet-related tools. Performs complex systems programming and systems support activities. Conducts programming tasks. Plans, designs and implements network systems. Performs complex security control activities to prevent hackers from infiltrating department information.

30% Project Management and Implementation of Systems -

• Collaborates closely with internal and external entities: Computing committee, Chair, Vice Chairs, Business Officer, LSIT and ETS, to determine the best approach for achieving particular business requirements and to establish project goals and priorities. Initiates and coordinates projects throughout their life cycle, from definition to implementation, including fit/gap analysis, procurement, project scheduling, environment and system setup, data migrations, testing, and implementation phases of the project. Collaborates with the Business Officer in vendor evaluation, selection, and implementation. Serves as the primary contact person with information system vendors for the integration of a variety of functionalities. Develops and assists in executing test plans for new systems and applications, including developing test data sets.

20% Server and Software Maintenance -

• Responsible for maintaining the department servers at optimum level to fully support the complex scientific computing and other research activities of the faculty and graduate students. This includes installing, configuring, enhancing and supporting the Linux, Unix, Windows and Mac based computational applications and productivity tools on Math departmental servers and maintaining the performance and reliability of the Linux, Unix Windows and Mac desktop workstations; compilers, open-source software, MATLAB, Mathematica, Maple, TeX , LaTeX and other various utilities. Encompasses "emergency" coding. Assistance in simple debugging tasks and optimization of systems, high-level instruction in tool usage and long-term data management.

5% Campus IT Liaison -

• Works with LSIT, ETS and NHDC to further the department's goals as well as works closely with the Campus Office of Software Licensing on license updates. Works directly with and educates/trains department members and visiting members; invited speakers, researchers, and graduate students to make their devices operable; Bring Your Own Device. Assists new users with System integration.

5% User Training and Misc. -

• Works directly with and educates/trains department members and visiting members; invited speakers, researchers, and graduate students to make their devices operable; Bring Your Own Device. Assists new users with System integration.

UC Vaccination Programs Policy:

As a condition of employment, you will be required to comply with the University of California Policy on Vaccinations Programs.

As a condition of Physical Presence at a Location or in a University Program, all Covered Individuals* must participate in any applicable Vaccination Program by providing proof that they are Up-to-Date with any required Vaccines or submitting a request for Exception in a Mandate Program or properly declining vaccination in an Opt-Out Program no later than the Compliance Date (Capitalized terms in this paragraph are defined in the policy.). Federal, state, or local public health directives may impose additional requirements.

For more information, please visit:

* UC Santa Barbara COVID-19 Information - https://www.ucsb.edu/COVID-19-information

* University of California Policy on Vaccinations - https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy

*Covered Individuals: A Covered Individual includes anyone designated as Personnel or Students under this Policy who physically access a University Facility or Program in connection with their employment, appointment, or education/training. A person accessing a Healthcare Location as a patient, or an art, athletics, entertainment, or other publicly accessible venue at a Location as a member of the public, is not a Covered Individual.

Equal Opportunity/Affirmative Action Statement:

UC Santa Barbara is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California's Affirmative Action Policy, please visit: https://policy.ucop.edu/doc/4010393/PPSM-20.

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination.

Reasonable Accommodations:

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Privacy Notification Statement:

Privacy Notification Statement and Notice of Availability of the UCSB Annual Security & Fire Safety Report Disclosures; https://www.jobs.ucsb.edu/#privacy

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