Director of IT- Application Services

ITS Operations

The Director IT - Application Services will lead, supervise, and mentor a team of application administrators, database administrators, and developers. This role involves supporting and developing the team's technical knowledge and professional growth through daily communication and regular performance reviews. As a senior technical and planning advisor to the CIO and other divisional leaders, the Director will play a key role in executing the university's strategic vision and priorities. Additionally, this position is part of the Information Technology Services leadership team, contributing to organizational design, strategic planning, policy creation, and the development and rollout of process methodologies.

The Director will foster a customer-focused and responsive team that encourages individual initiative, collaboration, and innovation, while maintaining a balanced focus between operational excellence and transformational change. The ideal candidate will possess excellent leadership skills, effective verbal and written communication, strong planning and organizational abilities, and the capacity to work strategically as a team to achieve common goals, all while upholding a high standard of professionalism.

Impact
This position plays a crucial role in the IT department's success and its ability to support the university's academic, research, and administrative functions. The Director will impact key IT initiatives that drive the operational and financial performance of the department, contributing to the university's overall mission and goals. The role requires a balance of strategic vision and hands-on execution to ensure that the university's information technology is efficient, secure, and aligned with the institution's needs.

Leadership Qualities

• Caring: Demonstrates empathy and a commitment to the professional growth and well-being of the IT team.
• Curiosity: A lifelong learner who stays up to date with the latest trends and encourages a culture of exploration and innovation within the team.
• Communicative: Open, transparent, and effective in sharing information with the team and the broader university community. Fosters a communicative and collaborative environment within the IT department.

Key Responsibilities

• Leadership & Team Management: Lead and manage a team of technical leads and IT professionals, fostering a culture of collaboration, curiosity, and continuous learning. Provide clear direction and support for team members, ensuring that goals are defined and consistently achieved.
• Strategic & Operational Execution: Work with the CIO to execute the university's IT strategy and business plans. Contribute to the development of functional strategies and ensure alignment with overall institutional goals. Oversee the delivery of IT services, projects, and operational activities across the department.
• Cross-Functional Collaboration: Act as a liaison between IT and other departments within the university. Build strong relationships with faculty, staff, and leadership to ensure IT is effectively supporting academic and administrative functions.
• Project Management & Process Improvement: Oversee and direct key IT projects, ensuring that they are delivered successfully. Identify opportunities to improve IT systems, processes, and workflows to enhance efficiency and effectiveness.
• Accountability & Reporting: Monitor and report on IT performance metrics, ensuring that service delivery meets organizational standards and user satisfaction. Provide regular updates to the CIO on operational outcomes, risks, and areas for improvement.

Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.

8 hours a day, Monday-Friday

Education & Experience

• Bachelor's degree with 12+ years of experience, or a Master's degree and 8+ years of experience, or a Doctorate and 6+ years of experience.
• Leadership Experience: Minimum of 8 years of experience in a management or leadership role, with proven success in leading cross-functional teams and managing complex projects.
  

Knowledge & Skills

• Ability to communicate complex technical information to non-technical stakeholders and collaborate with various university departments.
• High quality written and verbal communication
• Experience in contributing to the development and execution of strategic IT initiatives.
• Strong understanding of organizational IT needs and how to align technology solutions with business objectives.
• Broad and comprehensive knowledge of IT systems, theories, and practices.
• Capability to adapt to ever-changing priorities
• Detailed understanding of software development cycle
• Ability to build a culture which balances security, privacy, and access
• Strong background of application implementation
  

Pay commensurate with education and experience.
Hiring Range: $110,000 - $130,000 Annual
Grade: GGS-014
University Title: Director IT
Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Application materials include a cover letter and resume. Finalists will be asked to provide references at a later date.

Applicants must combine all application materials into one PDF or Microsoft Word document and upload as a resume attachment to the UMSL Job site: http://umsl.jobs.

Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.). For questions about the application process, please email employment@umsl.edu. If you are experiencing technical problems, please email umpshrsupport@umsystem.edu.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please email the Office of Human Resources at umslhr@umsl.edu.