Paralegal/Sr. Paralegal - Branchville, NJ or Charlotte, NC - Hybrid

At Selective, we don't just insure uniquely, we employ uniqueness.

Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2024 and certification as a Great Place to Work in 2024 for the fifth consecutive year.

Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs.

Selective Insurance is seeking a Paralegal/Sr. Paralegal to support our Litigation Management Unit. This position will be a hybrid position located in the Branchville, NJ or Charlotte, NC office.

In this role, you will be a member of a team of legal professionals dedicated to the development, implementation and maintenance of protocols, processes and performance related to legal services providers and other litigation vendors. The Litigation Management Unit supports Selective's Claims organization across all lines of business and actively seeks to efficiently develop and maintain relationships with legal services partners with a distinctively high degree of quality to resolve legal and business challenges effectively and cost efficiently. You will work with outside law firms and internal Selective business units in furtherance of this mission.

All paralegal work is self-generated without administrative staff support.

• Assist in the facilitation of law firm on-boarding and performance regarding all aspects of the legal services business relationship (approved timekeepers, billing issues, guideline compliance, etc.)
• Assist with the subpoena response group with respect to receipt, logging and reply to subpoenas and record requests including, but not limited to initial response contact, invoicing, response letters and Certification of records.
• Provide support to the Quality Assurance program with regard to formal litigated matter audits including scheduling, staffing and calibration.
• Contribute to the review, maintenance and oversight of all outside counsel and vendor relationships including management of approved firms, maintenance of all required compliance documentation and management of any/all RFP efforts conducted to secure/retain law firms in compliance with procurement guidelines.
• Monitor dedicated mailboxes for internal and external communications; distribute communications to Selective staff, law firms and vendors as required.
• Maintain working knowledge of industry benchmarks/standards for all aspects of litigation management.
• Provide assistance on projects (such as measuring and tracking data), as requested.
• Provide direct support to Assistant Vice President, Litigation Management Unit as needed/requested.

Education and Experience

• High school diploma or equivalent required.
• Paralegal certificate from ABA approved paralegal program required.
• Minimum 5 years paralegal experience in the jurisdiction required.
• Prior paralegal experience required.
• Proficiency in Microsoft Word, Outlook and Excel required.
• Experience with legal case management software, MCS, Claims Inquiry, Citrix, and CLAS preferred.
• Experience in vendor contracting and oversight preferred.
• Strong problem-solving skills.
• Excellent customer service, writing and oral communication skills required.

Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and paid time off plans. Additional details about our total rewards package will be provided during the recruiting process.

The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs.

Selective is an Equal Employment Opportunity employer. That means we respect and value every individual's unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences - and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions.