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Customer Service Representative - Addiction Services - Behavioral Health Center
 Lee Health | |||||||||||||||||||||||||||
$15.64 - $18.75 / hr
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tuition reimbursement
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 United States, Florida, Fort Myers | |||||||||||||||||||||||||||
| 12550 New Brittany Boulevard (Show on map) | |||||||||||||||||||||||||||
 Mar 21, 2025 | |||||||||||||||||||||||||||
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Location:Behavioral Health Center -12550 New Brittany BlvdFort Myers FL 33907 Department: HOD HB Addiction Services Work Type: Full Time Shift: Shift 1/8:00:00 AM to 4:30:00 PM Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour Summary Customer Service Representative Addiction Services (Behavioral Health Center)Are you looking for a full-time role in healthcare with a meaningful impact? Lee Health, a nationally recognized and award-winning health system in Southwest Florida, is hiring a Customer Service Representative to join our Addiction Services team at the Behavioral Health Center! Position Details:Schedule: Monday Friday, 8:00 AM 4:30 PM As a Customer Service Representative, you will be the first point of contact for patients seeking Addiction Services. Youll assist with scheduling, check-ins, inquiries, and ensuring a smooth and welcoming experience for patients and their families. This role is ideal for someone who is compassionate, detail-oriented, and thrives in a supportive behavioral health environment. Why Join Lee Health?Stable weekday schedule enjoy work/life balance! If you have strong communication skills, attention to detail, and a passion for helping individuals in need, wed love to hear from you! No prior behavioral health experience? No problem! We provide training and support to help you succeed. Join Lee Health and be part of a team that makes a difference every day. Apply now! The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department. Requirements Educational Requirements
US:FL:Fort Myers | |||||||||||||||||||||||||||