Receptionist

Job Description:

The Receptionist is the primary operator of the multi-line switchboard at Veit's New Berlin, WI office and will answer and direct calls to the appropriate person or department, distribute mail, and coordinate the delivery of packages. The Receptionist is also responsible for greeting visitors and helping them to feel comfortable. This position is located at Veit's office in New Berlin, WI.

A Day in the Life

• Front Desk Support 30%

  • Answers incoming calls, forwards calls, takes messages, and notifies appropriate personnel when visitors arrive.

  • Accepts deliveries and disperses incoming packages from Fed-Ex, UPS, and couriers.

  • Opens, sorts, and disperses incoming mail to appropriate personnel or department.

  • Prepares and meters outgoing mail and packages and ensures postage meter has sufficient funds. Maintains postage log for the various companies of Veit.

  • Maintains phone lists, including office and field employee company-provided telephone, cell phone, and phone extensions.

  • Orders office supplies and manages inventory. Keeps office supply storage area clean, organized, and stocked appropriately.

  New Berlin Office Support - 20%

  • Organizes, maintains, and keeps clean and orderly the employee break area and kitchen.

  • Works with supervisor and other leaders for coordination and scheduling of employee and customer engagement activities and events.

  • Works with appropriate personnel to add/remove names on office doors.

  • Assists with maintenance of office equipment, copier, postage meter, etc. Places service calls when necessary.

  • Orders forms for Office and Field and manages inventory of these forms.

  • Assists with scheduling of meeting rooms and events at the New Berlin office.

  • Coordinates with facilities maintenance on maintenance needs of the New Berlin office/shops.

  • Works with IT on technology requests and HelpDesk claims for the New Berlin office.

  HR Support - 50%

  • Assists when needed with updating employee data changes into HRIS system including but not limited to new hire information, direct deposits, W-4 changes, address changes, emergency contact information, etc.

  • Schedules and coordinates pre-employment drug tests and background verification through Workday and HireRight.

  • Partners with Safety Coordinator regarding pre-employment screening when necessary.

  • Serves as a point of contact for New Berlin new hires, addressing their questions and concerns throughout the onboarding process and after.

  • Facilitates the completion of new hire paperwork and other necessary documentation.

  • Serves as an Events committee member and liaison for the New Berlin staff/location.

  • Assists Payroll by completing certified payroll reporting on a weekly basis.

  • Participates in HR projects as needed.

  • Maintain confidentiality in all areas of operation.

  • Coordinate floral orders/cards for funerals, employee milestones, etc.

  • Responsible for ensuring that labor law postings are current at office and shop locations.

  • Other projects or duties as assigned by management.

  • Keeps supervisor informed of known actions, written or verbal, which may affect the ability to successfully perform assignments or adversely affect company operations.

What You'll Need

• High School Degree or general education degree (GED); one year of related experience and/or training; or equivalent combination of education and experience.

• Must have strong customer service skills including an energized, positive people-first approach.

• Knowledge of Microsoft Office Suite.

• Excellent oral and written communication skills including the ability to effectively communicate instructions to internal and external customers.

• Ability to speak effectively before groups as well as individuals.

• Excellent organizational skills.

• Ability to be self-directed and seek out information to keep projects or processes on track.

• Ability to maintain compliance with all company policies and procedures.

• Ability to function in a fast-paced environment with minimal supervision.

• Ability to meet deadlines while maintaining a positive attitude.

Other

• Must be able to work 8-hour workdays, Monday through Friday with shift ending at 4:30pm.

• Must be able to pass a pre-employment background screening.

• This position is based on site in New Berlin, WI. Telecommuting is not available.

Physical Demands
The physical demands described are representative of those that must be met by any employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee frequently communicates with employees and clients and must be able to exchange accurate information. Additional functions include standing and/or siting in a stationary position for extended periods of time; 75%+, use a computer/laptop in an office environment with natural and/or fluorescent lighting, navigate between office building floors (an elevator is available), attend off-site meetings on occasion, and lift up to 50 lbs. unassisted.

Work Environment
The work environment characteristics described here are representative of those employees encountered while performing the essential functions of this job. Employee is exposed to minimal noise level. Most often in a typical office environment.

Additional Job Description:

Who Are We?
Veit is one of the country's leading specialty contractors, with over 96 years of experience and the best people in the industry. We pride ourselves on our relentless pursuit to push the construction industry forward and deliver for our customers. Our modern fleet of iron, diverse expertise, and unmatched determination allow us to successfully tackle some of the largest and most complex projects across every sector while also living out our values every day. Our company culture is one where everyone pitches in to get the job done, regardless of job title or seniority. We do everything we can to maintain an atmosphere where family comes first. We want every one of our employees to look forward to each day at work and make it home safe and happy at the end of the day.

Our Core Values

• Deliberately Safe We believe all safety incidents are avoidable when everyone operates with a deliberate mindset. We are deliberately proactive and thorough in training and job planning. We are deliberately safe in our everyday operations and decision-making.

• Build with Intention We build with intention. Whether in the office or the field, we work with grit and determination toward a better future for everyone involved. We leave things better than we found them, and never leave a job until we're proud to put the Veit name on it.

• Leaders Dig First Egos have no place at Veit. We expect everyone on our team to dig in with a leadership mentality. That means being willing to jump in, take ownership, and get mud on our boots - especially when times get challenging.

• Real Relationships Like our work, we approach relationships authentically, with a long-term mindset. Whether you're a client partner, vendor, or team member, we make an effort to build a more meaningful connection with you by communicating with respect and honesty.

• Integrity in Everything As part of the Veit family, everything we do and say reflects on this entire company. We act with integrity, which means treating others just as we want to be treated, doing the right thing, and holding ourselves accountable.

VEIT IS AN EQUAL OPPORTUNITY AFFIRMATIVE ACTION EMPLOYER, INCLUDING VET/DISABILITY