Remote 
Student Services Analyst
 Maricopa Community College district | |
life insurance, paid time off, sick time, long term disability, tuition reimbursement, 403(b), remote work
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 United States, Arizona, Tempe | |
| 2411 West 14th Street (Show on map) | |
 Mar 25, 2025 | |
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Student Services Analyst Job ID: 321196 Location: Rio Salado Community College Full/Part Time: Regular/Temporary: Regular Hiring Salary Range $51,558.00 - $67,025.00/annually, DOE Grade 114 Work Schedule The standard work schedule will be Monday - Friday 8:00am - 5:00pm during the Academic Year. 7:00am - 6:00pm during the Summer Months This position offers remote work allowing employees a combination of onsite and work from home options. The expected remote work schedule for this position will be based upon the needs of the department. Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world. We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package: * Nationwide Medical, Dental, and Vision Coverage * Paid Time Off: Vacation, Sick Leave, and Personal Time * 20 Paid Observed Holidays * Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage * Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions * Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b) * Tuition Reimbursement for employees and dependents * Annual Professional Development Funding * Flexible Work Schedules Employee Health & Wellness Programs: * District-Wide Wellness Program with Workshops and Webinars * Monthly Health & Wellness Calendar and Newsletter * Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs * Employee Assistance Program (EAP) * Sight-On-Site Eye Care Services * Mobile On-Site Mammography Screenings * Pre-Retirement Planning Events * Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) Employee Resource Groups: * 10+ Affinity Resource Groups celebrating diversity, promoting inclusion, and supporting employees, students, and the community Job Summary The Student Services Analyst in the Financial Aid Department is responsible for conducting research, evaluation, and analysis of Title IV, Campus-Based Aid, and Scholarship programs, ensuring compliance with federal and state regulations. This role involves reconciling financial aid programs, solving complex issues, leading project teams, supervising staff, and providing training. The analyst will manage multiple projects, meet deadlines, and assist with recruitment and campus events with the Free Application for Federal Student Aid (FAFSA). Additionally, they serve as a subject matter expert, offering support, guidance, and high-level customer service to internal and external stakeholders. Essential Functions 30% - Coordinates and administers the Financial Aid office's adherence to State, Federal, and Institutional regulations, and guidelines as appropriate. Performs needs analysis and packages all forms of financial aid in accordance with Federal, State, and institutional regulations and policies. Maintains current knowledge of Federal Title IV regulations, state rules, and institutional policies pertaining to financial aid program requirements criteria to evaluate and determine eligibility; and/or evaluates policy to determine and ensure program Coordinates compliance. projects and office workflow. Evaluates processes and procedures and performs yearly regulatory updates as needed. Performs program outreach, recruitment, and retention activities. Designs develops, maintains, and delivers program resource information, presentations. Prepares and reviews reports to identify inconsistencies or trends. 25% - The position works with the Student Information System (PeopleSoft/Oracle), companion systems, which support the college with a focus on financial aid program management, scholarships, student communication and verification (document imaging, student forms, National Student Loan Data System (NSLDS), Common Origination and Disbursement (COD) and other locally developed and commercial software tools, etc. Processes special and unusual circumstance requests, using professional judgment and adhering to Federal Regulations to determine the impact on a students' financial aid eligibility. Provides oversight of financial aid processes utilizing Student Information System (SIS). Reviews program requirements criteria to evaluate and determine eligibility; and evaluates policy to determine and ensure program compliance. Performs quality control and maintains records of multiple work performed within the financial aid office and assists in the continued development and implementation of office policies and procedures.. Coordinates and participates in SIS testing. Participates in yearly roll-over process. 20% - Provides oversight of financial aid program administration and performs Title IV reconciliation of federal, state, and scholarship programs. Provides program and policy advisement on financial aid processes to students and parents, discusses problems with appropriate administrators or professional staff persons, and seeks solutions within the framework of established policies and guidelines as appropriate. Counsel students and families about available financial aid, scholarships, and general student eligibility criteria. Serves as a contact for staff regarding student escalations. Assists and supports the training of staff, and temporary employees. 15% - Researches, analyzes, and interprets federal and state regulations and responds to inquiring detailed knowledge of regulations and policies. Supervision, scheduling, timekeeper and performance evaluation of non-exempt staff. Other duties as assigned. 10% - Collaborates with other departments to support student success, recruitment, retention, and degree completion. Assists the Manager and Director with analyzing Financial Aid reports and data. Recommends and assists with process improvements and team efficiencies, and partners with other departments to improve operational effectiveness. Provides leadership on committees, and participation in student and enrollment-related activities as needed. Reconciles and/or monitors student awards and award adjustments. Participates in and/or acts on student appeals. Minimum Qualifications Bachelor's Degree from a regionally accredited institution and two years of student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs. OR An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation. Desired Qualifications A. Five (5) or more years of financial aid experience in coordinating, administering, planning, or Title IV aid, evaluating scholarships or related programs in Higher Education. B. Five (5) or more years of experience in the administration of Federal Title IV financial aid programs. C. Experience with administration of institutional grants and scholarships. D. Experience in planning, organizing, and coordinating activities, workshops, and conducting presentations. E. Five (5) or more years' experience utilizing internal/external databases such as PeopleSoft (SIS), National Student Loan Data System (NSLDS), Common Origination and Disbursement (COD) and Central Processing System (CPS). F. Experience using a computer software or web-based technology in the delivery of programs and services, Financial Management Systems (FMS), Microsoft Excel, Microsoft Word, Microsoft PowerPoint or other online scholarship software. G. Experience in the daily, monthly and end of year reconciliation of Title IV funds, campus based-aid and scholarship programs. Special Working Conditions May participate in a hybrid work schedule (working from home and office). Travel to campus during interview/selection process will be at candidate's own expense. Will be required to travel or be assigned to all MCCCD locations. May require numerous evenings or weekends. May require prolonged periods of viewing a computer screen. May be required to lift or carry up to #25 lbs. Must not be in default or overpayment of federal financial aid funds. Possession of a valid State of Arizona Class D Driver's License is required; employee must meet district minimum standards regarding driving: https://www.maricopa.edu/about/careers/application-information#mvd OR (If moving from out of state) Possession of a valid State Class D Driver's License is required; employee must meet district minimum standards regarding driving: https://www.maricopa.edu/about/careers/application-information#mvd How to Apply Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications. A cover letter may further highlight an applicant's knowledge, skill and abilities. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information.
Posting Close Date Open until filled First Review April 1st, 2025 Applications received after the review date may not be screened EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. Rio Salado College's Title IX/504 Coordinator is O.Tafari Osayande, o.tafari.osayande@riosalado.edu, 480/517-8196. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=321196&PostingSeq=1 jeid-eb38192ae1df0244a0a6198907119451 | |