Team Lead - Outlet

Goodwill Western Missouri and Eastern Kansas
United States, Missouri, Kansas City
1800 North Corrington Avenue (Show on map)
Mar 26, 2025
Goodwill of Western Missouri & Eastern Kansas has a rich, 125 year+ history. Everyone knows Goodwill for our thrift stores, but few know what Goodwill is really all about. The sale of unwanted items provides funds that stay local, helping us to support thousands of job seekers with barriers to employment. We believe in the Power of Work and are committed to helping people earn and keep jobs in the community. That's why 88 of every dollar Goodwill spends goes directly into our mission, not into shareholders' pockets. Our agency is evolving. We're looking for new leaders and team members who want more than just a job. Visit www.mokangoodwill.org to learn more about our agency. Goodwill of Western Missouri & Eastern Kansas provides equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, age, disability or genetic information, and encourages people of all backgrounds to apply for available positions. Individuals needing accommodations to complete an application may contact Human Resources at 816.842.7425. Job Summary The Outlet Team Lead is responsible for assisting with the direction the day-to-day workflow of the outlet store while leading employees in the performance of their duties. This role assumes responsibility in the absence of the manager and assistant manager. Making bank deposits, as required Maintaining appropriate security of cash and keys Leading personnel in the daily completion of job duties Training new associates in procedures and standards, if requested or required Ensuring compliance to policies and procedures Ensuring quick placement of goods to the sales floor, adhering to stock rotation guidelines Maintain communication with the salvage department throughout the day through all table rotation initiatives Assisting with meeting sales numbers as set by divisional management Ensuring loss prevention and process flow guidelines are followed Ensuring merchandise is priced and sorted correctly and appropriate for the outlet customer Ensuring all staff performs duties according to safety expectations and procedures Ensuring the physical safety of the back room and sales floor Communicating safety issues and concerns to ensure quick resolution All other duties as assigned by the Outlet Manager Qualifications The Outlet Team Lead is responsible for assisting with the direction the day-to-day workflow of the outlet store while leading employees in the performance of their duties. This role assumes responsibility in the absence of the manager and assistant manager. Making bank deposits, as required Maintaining appropriate security of cash and keys Leading personnel in the daily completion of job duties Training new associates in procedures and standards, if requested or required Ensuring compliance to policies and procedures Ensuring quick placement of goods to the sales floor, adhering to stock rotation guidelines Maintain communication with the salvage department throughout the day through all table rotation initiatives Assisting with meeting sales numbers as set by divisional management Ensuring loss prevention and process flow guidelines are followed Ensuring merchandise is priced and sorted correctly and appropriate for the outlet customer Ensuring all staff performs duties according to safety expectations and procedures Ensuring the physical safety of the back room and sales floor Communicating safety issues and concerns to ensure quick resolution All other duties as assigned by the Outlet Manager