Commercial Auto Claims Examiner

Vaco
$75,000.00 - $85,000.00 / yr
United States, Florida, Tampa
Mar 27, 2025
Commercial Auto Claims Examiner COMPANY OVERVIEW A leading national transportation and logistics company specializing in specialized freight transportation seeks a highly skilled Senior Claims Examiner to join their in-house claims team. POSITION OVERVIEW We are seeking a high-energy, decisive Senior Claims Examiner with extensive experience in litigation, catastrophic claims, and complex claims management. The ideal candidate will demonstrate exceptional problem-solving skills, adaptability, and the ability to manage high-stakes claims in a fast-paced environment. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide immediate contact (within 24 hours) with all parties involved in claims Conduct comprehensive coverage analysis and communication with insured parties Exercise critical judgment in analyzing claims exposure and determining appropriate settlement strategies Investigate claims through prompt and thorough communication with policyholders, claimants, law enforcement agencies, witnesses, medical providers and technical experts Identify and verify the nature and extent of reported and potential injuries or property damage Develop and manage litigation plans in collaboration with management and defense counsel Maintain meticulous claim files and implement effective diary management systems Negotiate claim dispositions with insured parties and legal representatives Participate in legal proceedings, including Examinations under oath (EUOs), Mediations, Arbitrations, Pre-trials and trials. Maintain strict confidentiality and protect organizational interests Support workload surges and catastrophe operations, including potential significant overtime Communicate professionally with co-workers, management, clients, and vendors Rotate on-call responsibilities as part of the team schedule QUALIFICATIONS AND REQUIREMENTS 10+ years of experience in: Litigation management Catastrophic claims handling Complex claims involving dismemberment and fatalities Trucking industry claims REQUIRED SKILLS Exceptional decision-making abilities High-energy professional Ability to manage complex claims workflow Strong data gathering and relationship-building skills Demonstrated adaptability to industry changes Excellent verbal and written communication Proven ability to evolve with industry dynamics EDUCATION AND CERTIFICATION Bachelor's Degree (required) 620 License (required) CPC Certification (preferred) WORK SCHEDULE Monday through Friday, 8:00 AM - 5:00 PM 30-day on-call rotation Occasional travel for in-person mediations (majority of meetings via Zoom) WORK ENVIRONMENT Location: Tampa, FL (Hybrid Work Model: 3-4 days in-office) Small, collaborative team Flexibility for nontraditional work hours Willingness to support team during high-intensity periods Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.