Data Analyst

Vaco
$41.00 - $57.00 / hr
United States, North Carolina, Charlotte
Mar 27, 2025
We are seeking a Data Analyst to join our team. This role involves working closely with rate audit, development, engineering, and rating support teams to support and enhance both on-premises and cloud-hosted rating systems. Key responsibilities include data analysis, requirements gathering, and quality assurance. Responsibilities: Analyze: Understand carrier rating and data, internal rating systems, and query databases for custom analysis and QA scenarios (data exports, data analysis, QA). Research: Investigate unknown data mappings and update system configurations to optimize accuracy and revenue. Subject Matter Expertise: Develop in-depth knowledge of parcel rating systems and contribute expertise to team discussions. Collaboration: Work with team members to design technical solutions that improve efficiency and drive revenue. Support: Respond to internal support requests in a timely manner, analyze issues, and communicate effectively with end users to determine optimal solutions. Jira Management: Share responsibility for managing the Jira backlog, tracking tasks, and ensuring smooth project workflows. Documentation: Create technical requirements, operational documentation, and process flow documentation for development, rating, and DevOps teams. Team Support: Work closely with and serve as a backup to other team members. Availability: Be on call for emergencies and off-peak production work when necessary. Qualifications: U.S. citizen or permanent resident Bachelor's degree in a technical field with at least 5 years of relevant experience Strong knowledge and hands-on experience with: SQL, SSMS, Microsoft SQL Server SQL queries, views, stored procedures, and functions Data analysis and quality assurance Requirements gathering, process mapping, and diagramming Preferred experience with: Parcel carrier rate sheets, zones, and service types Business Intelligence (BI), reporting, and analytics tools Database and data warehouse design Managing large datasets (hundreds of millions of records, terabytes of data) Scripting and process automation Git-based source control systems Jira and Agile development methodologies Service-oriented mindset with strong problem-solving skills Ability to quickly learn new technologies independently Excellent analytical, written, and verbal communication skills Self-motivated, detail-oriented, and capable of working independently or in a fast-paced team environment Strong documentation and organizational skills This role is ideal for someone who thrives in a data-driven technical environment and is eager to contribute to the continuous improvements Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.