ECPMO Governance Lead
The ECPMO Governance Lead will be responsible for executing all governance activities within the ECPMO. Activities include reviewing change-related issues for alignment to Change Action Plans and to the ECPMO Target Operating Model. This will also include maintaining an inventory of standardized responses to internal and external stakeholders, owning ECPMO policies and ensuring alignment to enterprise. This role will provide support on all ECPMO issues and action plans.
The ECPMO Governance Lead will be responsible for executing and documenting any Change Action Plans (owned and influenced), Change Issues, RCSA and audit activities. This role will also serve as a liaison between the ECPMO and risk, legal and compliance partners, as well as others, to ensure proper oversight and governance. Collectively, these functions ensure efficient operations, adaptability, and a commitment to excellence within the ECPMO. This role will be responsible for creating a process to house all documentation related to requests for both current and archived as well as supporting the gathering of documentation related to requests.
Position Responsibilities:
Program Governance Functions
- Execute ECPMO program governance activities such as review of change related issues for Change Action Plan alignment.
- Maintain an inventory of standardized responses internal and external stakeholders.
- Support and maintain ECPMO policies that ensure alignment to enterprise policies.
- Support all ECPMO issues, action plans and partner with appropriate stakeholders where there are ECPMO dependencies.
- Ensure all changes comply with internal policies, industry standards, regulatory requirements, and best practices. This might include auditing changes for compliance or working with compliance teams to validate adherence.
- Maintain comprehensive records of all change requests, their status, outcomes, and any lessons learned.
- Produce reports on change management activities, including metrics on change success rates, issues, and risks.
- Regularly review and update governance policies and procedures based on feedback, audit findings, or changes in organizational context or technology.
- Support the governance team by creating an intake process for all requests relating to Change Action Plans (owned and influenced), Change Issues, RCSA, escalation management and any other audit requests.
- Create a process to house all documentation related to audit requests for both current and archived.
- Create and support an escalation process and manage the intake including all activities associated with capturing the requests and ensuring disposition of each escalation.
- Create detailed reports, documentation, and sometimes, the actual facilitation of governance meetings.
ECPMO Support, Partnership and Collaboration
- Drive the forums to collaborate and partner with others within the ECPMO and other critical partners when developing an intake process for all requests relating to Change Action Plans (owned and influenced), Change Issues, RCSA, escalation management and any other audit requests.
- Own and lead with a common understanding and vision for the change among all partners to ensure alignment.
- Work across different departments or teams to ensure change initiatives are aligned with organizational goals.
- Facilitate communication and coordination to avoid silos and ensure a holistic approach to change management.
- Provide training and guidance to ECPMO employees on governance principles, policies, and operations.
- Raise awareness of governance best practices and their importance to ECPMO employees.
- Engage with key stakeholders across the ECPMO organization to understand their governance needs, communicate policies and address concerns.
- Collaborate with business leaders, Risk and Compliance teams, Corporate Governance,
- Process Transformation, and technology partners, to ensure consistent and effective governance practice all with a continuous improvement.
- Prepare and present data governance reports, dashboards, and metrics to Senior ECPMO leadership.
- Provide support and may lead some of the work to serve as a liaison between the ECPMO and risk, legal and compliance partners, as well as others, to ensure proper oversight and governance where needed.
- Other duties as assigned
Position Qualifications:
- Bachelor's Degree from an accredited university in Business, Finance, or other related degrees OR High School/GED with 6 years of progressively responsible Project/Program experience
- 6 years of experience creating policies and procedures and maintaining a governance program
- 6 years of experience demonstrating end-to-end enterprise level dashboard/metrics creation experience supporting change events
- 6 years of experience with ability to engage with senior internal/external stakeholders and to communicate complex topics into easy-to-understand messages
- 5 years of experience prioritizing multiple requests and obligations to facilitate a smooth, organized workflow, while achieving committed results on time
- 4 years of experience creating and communicating strategies at all levels of the organization. Highly effective at building, nurturing, and leveraging relationships
- 4 years of experience in banking, capital markets, or financial services organizations and the regulatory environment (preferred)
About Comerica
We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.
Upon offer, Comerica conducts a comprehensive background and fingerprint check.
NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.
Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.
Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.
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Comerica Bank
life insurance, parental leave, paid time off, sick time, 401(k)
Mar 28, 2025