Care Coordinator-Integrated Health Home

Care Coordinator - IHH

UnityPoint Health - Black Hawk Grundy Mental Health Center

Shift: Full-time; Days

Benefits Eligible

Potential Sign-On Bonus: $5,000 paid out over 1 year

This position is responsible to respond to the needs of adults with a Serious Mental Illness (SMI) or Children with Serious Emotional Disturbance (SED) using a patient-centered approach which removes silos of care and supports an integrated system. This position will provide whole-person care coordination across medical, behavioral, and social service community systems.

At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few:

• Expect paid time off, parental leave, 401K matching and an employee recognition program.

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

• Develop, implement, and monitor care coordination plans.
• Address treatment barriers for each low to moderate risk patient. Refer high risk patients to Nurse Care Manager.
• Educate members related to health information, referral to resources, etc. Communicate and coordinate services with other health and social service providers.
• Promote patient's health and ensure that all personal health goals are included in person-centered care management plans.
• Conduct home visits, contact members by phone, attend meetings, staffing, care plan conferences, etc. related to enrolled members.
• Documentation of services using the Center's Electronic Health Record and other Provider Portals as required.
• Completion of health assessments and other requirements outlined by funders
• Maintain patient confidence and protect operations by keeping information confidential.
• Participation in meeting performance measures and continuous quality improvement activities, including data collection, tracking, and analysis.
• Adhere to all policies and procedures set forth by UnityPoint Health and other funding sources.
• Accomplish all tasks as appropriately assigned or requested.
• Assist in the recruitment and enrollment process of new members
• Collaborate with physicians, consumers, members, visitors, staff, and the health care community.

Minimum Requirements:

• Bachelor's Degree in a Human Service-related field
• Valid driver's license
• Write read, comprehend, and speak fluent English

Preferred:

• 1 year working with adults and/or children with mental illness
• Ability to form good working relationships with clients
• Knowledge of working with adults and children with mental illness.
• Knowledge of community resources