Clinical Director - Behavioral Medicine

Christus Health
United States, New Mexico, Alamogordo
2669 North Scenic Drive (Show on map)
Mar 30, 2025
Description Summary: Manages the nursing services and staff for a department; ensures quality and full compliance with relevant policies and standards. Responsibilities: * Implementing and monitoring programs and practices for the delivery of safe and efficient quality nursing care for patients and their families * Ensuring consistent application of nursing services policies and standards throughout the organization * Monitoring patient outcomes and quality and effectiveness of nursing care * Overseeing performance of teams; identifying and addressing staff training and development needs * Apprising medical staff, department heads, and administrators in matters related to nursing service and strategies Standard I: Financial Management * Recognizes the impact of reimbursement on revenue * Understands the relationship between values-based purchasing and quality outcomes with revenue and reimbursement * Creates, monitors, and analyzes a budget; explaining variance * Conducts ongoing evaluation of productivity, forecasting future revenue and expenses * Documents capital appropriations and project authorizations Standard II. Human Resources Management * Evaluates and specifies the critical resources required to accomplish the team's objectives * Initiates requests for required resources based on staff competency with patient acuity * Allocates team resources responsibly and equitably within the scope of labor laws * Calculates resource usage to set a baseline for comparison * Discovers opportunities to improve resource utilization * Implements changes in role consistent with scope of practice * Anticipates and plans for admission/discharge/transfer needs to facilitate patient flow * Resolves conflicts in a wide variety of situations, such as workload allocation, schedule overlap etc. * Adjusts management and personal style to fit the needs of different people and different situations * Explores motivational factors and tailors motivational efforts to individual needs and situations for the department * Conducts evaluations on personnel performance at the work place and recommends improvement plans * Coaches others on operating personnel management systems and their processes Standard III. Relationship Management and Influencing Behaviors * Situation Management * Identifies issues that require immediate attention * Applies principles of crisis management to handle situations as necessary * Manages conflict * Promotes team dynamics * Mentors and coaches staff * Promotes Professional Management * Promotes and encourages stress management * Encourages participation in professional action * principles of self-awareness * Fosters a healthy work environment * Diversity * Understands the components of cultural competence as they apply to the workforce * Maintains an environment of fairness and processes to support it * Capitalizes on differences to foster highly effective work groups Standard VI. Performance Improvement/Safe Practice/Quality Care/Regulations * Assesses customer and patient satisfaction while developing and implementing strategies to address satisfaction issues * Provides direct service to internal or external customers * Facilitates the resolution of customer problems, issues, or concerns * Monitors and promotes workplace safety requirements resulting in positive patient outcomes * Applies systems thinking knowledge as an approach to analysis and decision-making * Demonstrates accountability for nursing research and quality improvement activities * Provides evidence-based nursing care * Promotes and communicates patient information effectively across the continuum of care Standard V. Leadership * Serves as a leader of patient care * Utilizes an appropriate style of leadership: autocratic, democratic, laissez-faire/free rein, etc. * Demonstrates leadership qualities: intelligence, influence, determination, integrity, confidence * Manages own behaviors during interactions, such as feedback giving, to shape workplace events * Utilizes positive reinforcement to motivate and attain desired behaviors; increases productivity * Employs leadership theories, such as contingency and transformational, and associated techniques * Applies techniques of "action learning" to problem solve and personally reflect on decisions Clinical Performance Improvement * Shares experiences with process performance improvements across multiple areas * Recognizes recurring and difficult problems and explores new or innovative solutions * Leverages technology to facilitate the sharing of clinical performance or outcomes data * Compares and contrasts different approaches for performance improvement; highlights pros and cons * Creates mechanism for ensuring quality and performance measures are understood and valued by nursing staff * Consults on and coaches on developing business cases to justify improvement initiatives Clinical Policies and Standards * Monitors different types of clinical practice to ensure compliance with standards * Evaluates existing and evolving standards and procedures and their impact on the organization * Informs others on advanced clinical standards and policies across medical specialties * Collaborates with other functions in establishing and documenting joint standards * Participates in the development of clinical policies and practices * Develops control and monitoring mechanisms for clinical policies adherence Healthcare Policy and Ethics Compliance * Shares experiences with addressing diverse problems in healthcare policy compliance * Demonstrates best practices for dealing with complex compliance or non-compliance situations * Guides others in making correct decisions when faced with ethical dilemmas * Designs or revises organizational practices and procedures to ensure compliance with policies * Supports and coaches on mechanisms that encourage attention to compliance issues; all clinical activities * Participates in translating policy changes into operational programs and services Healthcare Regulatory Environment * Implements programs as needed to comply with diverse healthcare laws or regulations * Monitors regulatory compliance of all healthcare practices to ensure no violations * Evaluates key aspects of pending healthcare regulations and legislation that may impact company * Provides recommendations and implements solutions to existing and potential legal problems * Shares main considerations and issues related to laws and regulations in the implementation of healthcare practices Job Requirements: Education/Skills Bachelor's Degree Experience Minimum of 3-5 years of clinical patient care experience in a relevant setting Minimum of 2 years of healthcare leadership Licenses, Registrations, or Certifications RN License in state of employment or compact BLS Work Schedule: Varies Work Type: Full Time EEO is the law - click below for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf We endeavor to make this site accessible to any and all users. 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