Senior FP&A Manager, Professional Services

Say hello to opportunities.

It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.

RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

About the Role

RingCentral is seeking a Sr. Manager of Financial Planning and Analysis (FP&A) to help lead our Professional Services business through its next phase of growth and scaling. This role will oversee financial planning and analysis efforts with a primary focus on our professional services function, including revenue forecasting and performance optimization. You will build financial models to align with our PS revenue/margin goals and unlock growth opportunities. Prior experience with professional services revenue forecasting and revenue recognition is not needed but strongly preferred.

The ideal candidate is relentlessly curious and embraces ambiguous challenges. You are an analytical superstar who thrives on complexity and enjoys bringing order to data. With a strong bias for action, you effectively translate data insights into operational transformations. You possess exceptional communication skills and the confidence to influence senior leadership.

Key Responsibilities:

• Strategic Finance Partnership: Act as a trusted advisor to global PS leadership, ensuring an effective Annual Operating Plan (AOP) focused on revenue growth and margin expansion.

• End-to-End Financial Planning: Own annual budgeting, monthly/quarterly forecasting, and weekly flash/R&O for the full PS P&L, including revenue, cost of sales, headcount, opex, and cash flow.

• Revenue & Margin Optimization: Partner with PS leaders to drive key initiatives that improve billable utilization, optimize workforce planning, and enhance PS profitability.

• Headcount & Workforce Modeling: Manage PS workforce planning, incorporating key metrics like billable utilization, bill-to-pay ratio, occupancy, and revenue per head to optimize staffing and profitability.

• Financial Performance & Reporting: Oversee monthly operating and financial results analysis, partnering with Revenue Accounting to ensure accurate revenue recognition (ASC 606).

• Risk & Opportunity Management: Prepare monthly forecasts, monitor performance vs. plan, and proactively identify financial risks and opportunities, providing actionable insights.

• Executive Reporting: Support the development and presentation of quarterly Board/leadership reporting materials, highlighting PS performance trends, key drivers, and operational efficiencies.

• PS KPI Establishment & Reporting: Starting with but not limited to, Revenue Growth, Billable Utilization, Bill-to-Pay Ratio, Project Profitability, Cost of Sales (CoS) % and Accounts Receivable Days (DSO): Cash cycle improvement for PS billing & collections.

This role is ideal for a finance leader who thrives in a high-growth, services-driven environment and is passionate about scaling a profitable PS business within a SaaS/UCaaS/CCaaS ecosystem.

To succeed in this role, you must have:

• 5-8 years of experience in corporate planning/financial planning and analysis role

• Prior experience with PS revenue recognition is not needed but strongly preferred

• Bachelor's degree in Finance, Accounting or Economics. CPA/CMA or MBA preferred

• Experience supporting major functional areas within an organization, with experience in financial analysis, headcount/resource management and business metric reporting

• Experience with financial systems such as Hyperion, SAP, Anaplan or NetSuite

• Ability to build PS dashboards leveraging SFDC, tableau or Power BI

• High proficiency in Excel - building financial and decision support models

• Self-starter that adapts well to change in a fast-paced, dynamic workplace

• Clear and effective communication skills, both verbal and written

• Amenable to work 9AM to 5PM PST, Monday to Friday

What we offer:

• Comprehensive medical, dental, vision, disability, life insurance

• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

• 401K match and ESPP

• Paid time off and paid sick leave

• Paid parental and pregnancy leave

• Family-forming benefits (IVF, Preservation, Adoption etc.)

• Emergency backup care (Child/Adult/Pets)

• Employee Assistance Program (EAP) with counseling sessions available 24/7

• Free legal services that provide legal advice, document creation and estate planning

• Employee bonus referral program

• Student loan refinancing assistance

• Employee perks and discounts program

RingCentral's Finance team gives you an incredible opportunity to manage stratospheric growth and learn from the best. It's an unmatched opportunity to put your professional and personal growth on an upward trajectory. You'll lead change at a $2 billion company that's growing 30% every year-in a people-first environment designed to power your career.

RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone(MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.

If you are hired in Belmont, the compensation range for this position is between $100,800 and $144,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.

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