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Director of Pharmacy Operations - Michigan

Optum
paid holidays, tuition reimbursement, 401(k)
United States, Michigan, Detroit
Apr 09, 2025

Opportunities with Genoa Healthcare. A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services - in-clinic pharmacies, medication management and more - are leading the way to a new level of care.

Genoa is a pharmacy care services company that is part of Optum and UnitedHealth Group's family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Join us to start Caring. Connecting. Growing together.

The Director of Pharmacy Operations will be responsible for aligning pharmacy programs and day to day operations at multiple pharmacies around the needs of our customers. This will require listening to our clients' needs and creating a great customer experience. This individual will need to think of large scale out of the box solutions and innovative ways to continually grow our business. The Director will need to develop, retain and acquire top talent to meet the evolving needs of the business. This individual will be a servant leader who invests in creating an inclusive environment that fosters innovation, employee development and a highly engaged, top performing leadership team and workforce. There will be a multiple level of stakeholders, complexities, compliance adherence and balancing priorities amongst several different locations.

***This field-based position will oversee pharmacy operations in the state of Michigan and must be located in the region.***

If you are located in Michigan, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:



  • Provide strategic direction and manage the operations across multiple pharmacies
  • Invest time with multiple clinic partnerships to develop and enhance the relationships
  • Develop innovative ways to capture new patients and overall business growth
  • Collaborate well with internal business partners and vendors to communicate strategic vision to provide more value-add partnerships
  • Act as a Talent Steward by motivating and developing a high-performance management team; attract, recruit, and retain world-class talent
  • Lead efforts and model behaviors that encourage maximum team performance and engagement
  • Create a culture that promotes inclusion, diversity, fostering innovation, collaboration and employee development
  • Ensure all pharmacy operational standards are in compliance with local, state and federal regulations and follow the Board of Pharmacy protocol
  • Responsible for all the financial performance and budget at the assigned region
  • Comply with all HIPAA rules and regulations
  • Ensure security measures are taken to avoid theft or loss within pharmacy sites
  • Serve as liaison between Genoa and the Community Mental Health Centers we serve



Benefits:



  • Full benefits (medical, dental, vision)
  • 8 paid holidays and generous PTO
  • Tuition Reimbursement
  • 401K Retirement Benefits
  • Bonus potential



You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:



  • 7+ years of pharmacy operations experience
  • 5+ years of leadership experience
  • Proven ability to adhere to the highest ethical standards
  • Ability to travel up to 75%



Preferred Qualifications:



  • Pharmacy degree
  • 3+ years of multi-site pharmacy operations leadership experience
  • Proven exceptional interpersonal and communication (verbal, listening) skills
  • Proven high level of business acumen



*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

The salary range for this role is $124,500 to $239,400 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status,
disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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