Program Manager - MSG - xPL

Position Description:
Lead, direct, and manage an xPL program, initiative, and team from preconstruction through to closeout. Drive continuous improvement and team development to support program and xPL business expansion.

Essential Duties & Key Responsibilities:

• Develop and maintain long-lasting and trusting partnership with specific program client, designers, manufacturers, and stakeholders for program success.
  
• Fully understand client objectives to discover and explore future business opportunities and broker connections with other xPL or functional business teams to facilitate demonstrations and conversations to showcase business value with clients and other stakeholders.
  
• Provide training, coaching, mentoring to Program Management team to align and support client program expectations. Foster culture of inclusiveness and employee engagement that results in high team performance.
  
• Develop measurable metrics and provide strategic guidance to clients and internal team leaders to communicate and support client's program vision, business objectives, and progress.
  
• Maintain up-to-date progress and monitor overall health of client's program, manage and/or escalate issues and provide summary of team progress to xPL leadership team.
  
• Partner with xPL Technology and Information Services (IS) teams to ensure effective operations of systems and applications to support internal and external (e.g., client) programs and team productivity.
  
• Partner with cross-functional xPL teams to manage scope, timelines, deliverables, required resources, work plans, budgets and client delivery aligned with xPL business standard operating procedures (SOPs) and contractual obligations.
  
• Use data analytics to establish, monitor, and measure program Key Performance Indicators (KPIs) and identify potential program risks. Engage with cross-functional xPL teams to review progress and amend program operations to increase alignment to KPIs and minimize risks.
  
• Assist with development of xPL Program Playbook to define business SOPs. Engage teams in continuous improvement reviews to enhance program processes, deliverables, and utilization of various xPL initiatives and technologies.
  
• Manage Project Management employees and other team members; and may participate in hiring process, onboard and deliver timely performance feedback for direct reports, contribute to performance appraisals during annual performance cycle, utilize talent management systems, and identify appropriate training to help with employee development needs.
  
• Other activities, duties, and responsibilities as assigned.

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Qualifications:

• Bachelor's Degree from accredited degree program in Engineering, Architecture, Business Administration, Construction Management, or related field of study, and minimum of 10 years of related experience with progressive responsibility, or equivalent combination of education, training, and experience
  
• Experience in supply chain, 4PL, commercial construction, or related industry with extensive knowledge of regional manufacturers, suppliers, and industry trends
  
• Knowledge of cost, scheduling, purchasing, estimating, engineering principles and techniques, and accounting principles
  
• Interpersonal relationship building skills to develop trusted relationships with stakeholders ability to engage and partner with stakeholders at various organizational levels
  
• Negotiation skills with ability influence outcomes
  
• Ability to interpret contract documents, scopes of work, and project schedule
  
• Analytical and process critical thinking skills with sound judgement and decision-making
  
• Project management and leadership skills, able to manage high volumes of work and ability to motivate teams and projects to move forward in a complex environment
  
• Executive presentation delivery skills, anticipate needs of audience, and tailor communications appropriately
  
• Leadership and management experience, with ability to mentor and develop employees
  
• Ability to drive process enhancements through continuous improvement concepts and methodologies
  
• Proficient computer skills, Microsoft Office suite of applications, familiar with BIM based applications, and familiar with other technologies specific to manufacturing LOD-400 and higher processes
  
• Limited travel
  

  Physical Demands:
  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle, or feel objects, tools, or controls; and reach with hands, talk, and hear. The employee frequently views a computer monitor and frequently uses a computer keyboard. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is regularly required to be mobile, and the employee occasionally travels both short and long distances via a variety of conveyances. The employee regularly performs work on-site at construction work sites, office locations, and/or off-site venues. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

  Work Environment:
  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works in an office setting or remote location. The noise in the work environment is usually quiet to moderate in an office setting. The employee is required to work in compliance with company safety policies, procedures, and applicable laws.

Turner is an Equal Opportunity Employer - race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other characteristics protected by applicable law.