System Deployment Specialist

TEKsystems
$19.00 - $21.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Indiana, Indianapolis
Apr 15, 2025
Description Overview: We're seeking a hands-on, tech-savvy System Deployment Specialist to assist with the physical deployment and setup of IT equipment at our Indianapolis office. This is a temporary full-time position expected to run through September 2025, with no possibility of extension at this time. The ideal candidate has strong technical aptitude, enjoys working directly with users, and is comfortable handling and troubleshooting hardware. You'll play a key role in ensuring smooth equipment rollouts, hardware check-ins, and end-user support - all critical parts of keeping our IT operations running smoothly. ________________________________________ Key Responsibilities: Deploy new IT hardware: Unbox, set up, and configure laptops, desktops, docking stations, monitors, and peripherals. User support: Assist users with initial login, Windows 11 setup, and installation of core applications. Remote prep: Provision systems for deployment to remote field offices, ensuring devices are ready for users to complete setup with phone support from the helpdesk. Check-ins: Receive and inspect returned or incoming equipment, diagnose issues, perform basic troubleshooting, categorize devices based on condition, and store them appropriately. Hardware troubleshooting: Diagnose and resolve hardware issues for Windows 11 devices and Android tablets. Perform basic physical repairs as needed. Shipping: Package and ship prepared equipment to remote users following company guidelines. Documentation: Record asset information accurately in Excel and our internal asset tracking systems. In-person support: Provide occasional in-building support for users during setups or when issues cannot be resolved remotely. ________________________________________ What We're Looking For: Technical aptitude and eagerness to learn - prior hands-on experience with IT hardware preferred. Familiarity with Windows 10/11 required; Android support experience is a plus. Comfortable providing in-person technical support to users at all levels, including executives and field technicians. Ability to work independently with partial day-to-day oversight. Physically able to lift and move equipment up to 50+ pounds. Familiarity with Zendesk or Dell TechDirect is a bonus but not required. Entry-level applicants welcome if they bring strong technical curiosity and a solid work ethic. Skills* Windows OS, Break fix, Imaging, Customer Service Additional Skills & Qualifications Excellent customer service and communication skills. Team player. Experience Level Intermediate Level Pay and Benefits The pay range for this position is $19.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Indianapolis,IN. Application Deadline This position is anticipated to close on Apr 28, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.