Customer Service Representative

TEKsystems
$19.00 - $20.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Oregon, Beaverton
Apr 15, 2025
A US Based Freight Exchange and Provider of Transportation Information serving the United States is interested in hiring a Customer Service Representative to their team in Beaverton, Oregon! This position is hybrid, a schedule of 8am-5pm Mon - Fri after training, and paying $19/hr - $20/hr. Description Inbound customer service team. Team for Business to Business Calls. This is not a position calling the general public. As a Customer Service Rep you are - * Develops strong relationships with customers and ensures timely payments. * Strong communicator who takes a proactive approach to working with customers and teams to resolve issues. * Driven and motivated to research and analyze challenges to help find solutions. * Detail oriented and highly organized to ensure all tasks are completed. As a Customer Service Rep you will - * Manage customer accounts, receiving and accurately posting payments. * Inform customers about the status of their accounts in a timely manner. * Collect payments from customers to bring overdue accounts current. * Investigate billing related questions and work directly with customers to resolve any issues. Skills & Qualifications * 1-2 years of success working in a billing or call center is strongly preferred. * Strong familiarity with Salesforce preferred. Intermediate skills working with other CRM will also be considered. * Intermediate understanding of credit and collections systems and procedures is strongly preferred. Pay and Benefits The pay range for this position is $19.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Beaverton,OR. Application Deadline This position is anticipated to close on Apr 28, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.