Business Assistance Coordinator

In coordination with and at the direction of Commerce Department leadership and senior staff, this position will be responsible for providing timely and accurate guidance to businesses, institutions, and other entities interested in economic and workforce development programs and assistance available through the Commerce Department, its constituent entities, and partners. The position requires a high degree of discretion, an ability to maintain a consistent professional demeanor, an ability to work with minimal supervision and instruction, and a comfort with managing multiple projects and deadlines simultaneously. This person is willing to participate in a team environment, accept a high & varied tempo of activity and responsibility, and work toward the continuous improvement of services & performance. Any and all additional responsibilities may be required at the request of the Director of Commerce and/or the Executive Directors of the constituent entities of the Commerce Department.

* Responsible for responding to inquiries for assistance from businesses and stakeholders, providing timely and accurate information, making appropriate connections for assistance & support, and keeping the Department's senior leadership aware of inquiries, follow-ups, and other communications requiring special attention.

• Business assistance request forms;
• Site selection requests.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The ideal candidate is a recent college graduate or an early career professional. The requirements listed below are representative of the knowledge, skill and/or ability required. Applicant must have or be willing to obtain the skills noted. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

* Ideally 1-3 years working in economic and/or workforce development, commercial lending, finance, or a related field.

* Bachelor's Degree (Master's Degree preferred) in business administration, public administration, finance, communications, or a related field.

* Demonstrated aptitude to learn and/or an understanding of and experience with public sector economic and workforce development programs and practices.

* An understanding of public sector expectations for performance, professionalism, and practices.

* Capability to prepare and package grant and/or business finance applications, government reports, and/or publications & marketing materials.

* Proficient with Microsoft Office, customer relations management (CRM) or similar project management software/database systems.

* Willingness and ability to seek, build, and further develop partnerships across a wide spectrum of public, private, and/or non-profit entities.

* Project and team management skills along with an ability to effectively manage deadlines and coordinate work across multiple ad hoc and/or established groups, task force, committees, etc.

* Able to obtain and/or maintain a valid Driver's License.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. The noise level in the work environment is usually moderate.