Technical Instructor

Responsible for Conducting a range of courses from starter, base-line programs to advanced levels. Works with SME to create/maintain classroom learning materials and review of other training projects.

• Conduct formal technical training classes in a training center or field classes. This includes maintenance of student records and student evaluations.
• Effectively work with a team to create and implement new technical training programs and materials, or update existing programs as required
• Maintain high level of product and technology knowledge. Must continually learn and update the skill set.
• Follow prescribed processes and procedures. Adhere to schedules and meet all deadlines.
• Identify urgent situations that require additional actions and escalate technical issues or information promptly.
• Perform projects and tasks assigned.

• Technical School Diploma. College degree in a related field preferred.
• 2-4 years of technical professional experience.
• Experienced in teaching some courses or similar to the following:
  • Digital Prduct classes
  • Copier and printer theory such as dis-assembly, reassembly and adjustments.
  • Computer-related courses. For instance, on topics as print controllers and networking.
• A+, N+ and Security+ certification preferred

• Excellent verbal and written communication and presentation skills.
• Capable of communicating technical data clearly and professionally with staff and students; convey technical information in an easily understood manner. Able to relate to both technical and sales audiences in a professional, personable and persuasive manner.
• Knowledge of networking infrastructure, operating systems, authentication, and troubleshooting preferred.
• Strong working knowledge of industry, KM Products, services and solutions offerings.
• Strong hardware and software computer expertise. Including network and software/solutions knowledge.
• Strong technical background especially in digital/connected products, electronics, strong color workflow and process workflow knowledge.
• Intermediate level of MS Office skills (Word, PowerPoint and Excel).
• Proficient with Adobe CS, and Acrobat skills.
• Proficiency in time management and organizational discipline
• Demonstrated troubleshooting skills in complex environments.
• Strong sense of responsibility, self-motivated, able to work under pressure and tight deadlines.
• Ability to work independently and in a team environment.
• Readiness to accept, and adapt quickly to change.
• High degree of self-motivation to succeed and effectively manage multiple tasks.

Konica Minolta's journey started 150 years ago, with a vision to see and do things differently. We innovate for the good of society and the world. The same purpose that kept us moving then, keeps us moving now. Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the workplace to achieve true connectivity through the Intelligent Connected Workplace. The company guides and supports its clients' digital transformation through its expansive office technology portfolio, including IT Services (All Covered), intelligent information management, managed print services and industrial and commercial print solutions. Konica Minolta has been included on CRN's MSP 500 list nine times and The World Technology Awards named the company a finalist in the IT Software category. Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for sixteen consecutive years, and is proud to be ranked on the Forbes 2021 America's Best-in-State employers list. The company received Keypoint Intelligence's BLI 2021 A3 Line of The Year Award and BLI 2021-2023 Most Color Consistent A3 Brand Award for its bizhub i-Series. Konica Minolta, Inc. has been named to the Dow Jones Sustainability World Index for nine consecutive years and has spent six years on the Global 100 Most Sustainable Corporations in the World list. Konica Minolta partners with its clients to give shape to ideas and works to bring value to our society. For more information, please visit us online and follow Konica Minolta on Facebook, YouTube, LinkedIn and Twitter.

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer.

Solutions d'affaires Konica Minolta (Canada) Ltee. est un employeur d'opportunite egale.