Administrative Assistant/Intermediate Support, PSAA Engagement

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JOB DESCRIPTION AND POSITION REQUIREMENTS:

The Penn State Alumni Association seeks a highly organized, self-motivated, caring, and detail-oriented Administrative Support Assistant to join its Engagement Team. The Engagement Team of the Alumni Association develops and implements a broad range of programs and services that facilitate the connection of alumni and students to each other and the University, and consists of the following areas: Alumni Events, Alumni Travel, Alumni Career Services, Volunteer Engagement, and Volunteer Training and Education. The position offers an opportunity to join an energetic, collaborative group responsible for engagement activities for the largest dues-paying alumni association, serving about 173,000 members, 775,000 alumni worldwide, and nearly 280 affiliate groups.

The successful candidate will report to the Office Manager and work closely with a team of over 20 staff members, alumni, leaders, volunteers, student groups, and the Penn State community. The Administrative Support Assistant will:

• understand the skills required to build relationships and demonstrate commitment to diversity, equity, and inclusion
• have proven ability to self-motivate and work both independently and as part of a team
• have a commitment to professional development, learning, and being mentored
• have strong written and verbal communication skills with the ability to answer phone and email inquiries
• provide excellent customer service to members, alumni, volunteers, and others
• coordinate and manage multiple projects simultaneously
• provide general administrative support
• be required to process mailings, enter data, maintain files, attend meetings, and more
• use various platforms like Cvent, AWA, SIMBA, SAP Concur, BoardEffect, Microsoft 365 (Word, Excel, Office, Teams, SharePoint, etc.), Workfront, Zoom, and more
• have financial responsibilities such as verifying and processing invoices, travel expenses, contracts, awards, and more

This role will assist with events, and some evenings and weekends are required.

The successful candidate must have a high school diploma, GED, or equivalent, plus two or more years of relevant experience or an equivalent combination of education and experience.

The Division of Development and Alumni Relations is supportive of flexible work arrangements when aligned with the ability to meet the needs of the unit and the essential duties of the position. Questions about flexible work arrangements should be directed to the hiring manager during the interview process.

The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging in all its forms. We embrace individual uniqueness, as well as a culture of belongingthat supports both broad and specific equity initiatives, leverages theeducational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of thecommunity thrive. We value belonging as a core strength and anessential element of the university's teaching, research, and servicemission.

The salary range for this position, including all possible grades is:

Salary Structure - additional information on Penn State's job and salary structure.

CAMPUS SECURITY CRIME STATISTICS: