Expedited and Cold Chain Transportation Coordinator

Location: Hybrid Jacksonville, FL

Schedule: M-F 8a-5p

Salary: $18.28 - $22.86 per hour based on experience

Summary:

This role supports the onboarding and training of Expedited and Cold Chain Agents and BCOs (Owner Operator Drivers) by driving growth and strengthening relationships. By sourcing capacity, assisting with recruitment, and providing timely support, the position directly impacts operational efficiency and service quality. Additionally, distributing industry updates and maintaining training documentation ensures all parties stay informed, contributing to continuous improvement and business success.

Essential Requirements

• Coordinate and support onboarding of Expedited and Cold Chain Agents and BCOs to Landstar.
• Conduct training in internal and external tools for Expedited and Cold Chain services and maintain training records.
• Implement and maintain a developmental program for new and existing Agents and BCOs, focusing on building strong relationships and proactively driving growth opportunities.
• Build a capacity network by sourcing, advising, and forming relationships between BCOs and Third-Party Capacity providers with our agents.
• Contribute to internal and external recruiting efforts for agents and BCOs.
• Complete assigned random drug and alcohol testing.
• Provide support to all parties via inbound and outbound calls and emails, in a timely and professional manner.
• Distribute internal and external notifications on industry news, capacity updates, and events to ensure all parties are well-informed about Expedited and Cold Chain Services.
• Maintain training and procedure documentation.
• Additional tasks/duties to be assigned as needed.

Required Minimum Experience and Education:

• High school diploma or general education degree (GED)
• One year of experience in the transportation/logistics industry.

Preferred Experience and Education:

• Bachelors' degree from four-year college or university, preferred
• One year of Expedited or Temperature Controlled sales or operations experience

Knowledge, Skills, and Abilities:

• Ability to work in a fast-paced environment
• Good organization and prioritization
• Strong oral and written communication
• Ability to read, interpret, and understand
• Calculate figures and amounts, as well as analyze
• Excellent customer service skills
• Professional demeanor
• Ability to travel up to 25% of the time

Why work at Landstar?

Landstar is seeking hard-working and dedicated employees committed to exceeding the expectations of those we serve. We employ a highly diverse workforce and welcome employees from all cultures and backgrounds to our team.

Our workplace culture is second-to-none. Landstar provides a safe and professional work environment in which to thrive and grow. We offer competitive compensation, robust benefit plans including affordable medical plans, employer 401(k) match, paid time off, tuition assistance and much more.

If you want to be part of a top-notch transportation company with an emphasis on safety, service, teamwork, and dedication then Landstar is the place for you!

Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e-mail to employment@landstar.com.

Privacy Policy

Landstar uses application information only for employment related purposes, including background investigations and regulatory compliance. Landstar will not disclose the information to any other person or entity, unless compelled by force of law. Landstar stores your application information on computers operated by Ceridian. This on-line application software is provided by Ceridian under an agreement which specifies that Ceridian will not disclose or make any use of application information stored on its secure servers.