UKG Functional Analyst II

Job Overview:

Member of the Enterprise Business Information Systems Group, specializing in Time and Attendance, Advanced Scheduler, Mobile applications. Required to provide integration support for HCM and other enterprise applications. Provide functional production support to affiliates sites; assist in the implementations of new affiliates, and to assists with upgrades of new releases and other system technical functions.

Qualifications:

Required:

• BA/BS in Computer Science, Finance or relevant degree or equivalent experience.
• Gather business requirements from Functional, Business Users and Vendors.
• Create new and modify existing customizations.
• Must have in depth knowledge of UKG Time and Attendance, Data Hub, Advanced Scheduler, Absence Management, Analytics modules.
• Must have at least 2-3 years of experience in UKG Pro WFM product.
• Must have at least 3 years of experience in Time and Attendance, Advanced Scheduler products.
• Lead other functional and/or technical resources supporting UKG Time and Attendance, Advanced Scheduler applications.
• Ability to resolve complex functional/technical issues and system performance issues using broader understanding of UKG system.
• Ability to assess and support new applications upon on boarding.
• Streamline and assist with complex reporting requirements.
• Must be able to function in a fast-paced and challenging environment. Must be able to accept customers need to constantly prioritize projects.
• Excellent verbal and written communication skills.
• Effective organizational and interpersonal skills.
• Able to manage multiple priorities on an ongoing basis while maintaining strong working relationships with internal and external partners.
• Issue Analysis skills.
• Ability to translate business requirements meet business objectives.

Preferred:

• Ranked starting with most pertinent
• Moving down in order of pertinence

Certifications and Licenses Required:

• Certification
• License

Scheduling Requirements:

• Full-time, Day
• Will be required to travel to different affiliates within the health care system as needed.

Essential Functions:

Time and Labor Management Application:

• Understand the functional capabilities of the applications and supporting infrastructure.
• Work with Business owners to understand business priorities and support the configuration of software to enable supporting processes.
• Work with Payroll Managers to enable key processes leveraging standard application capabilities and configuration.
• Understand and document data model to facilitate analytics.
• Follows IT/departmental standards, procedures, and project documentation requirements
• Analyzes the requirements for programs and configure the modules
• Responsible for the analysis of systems with a focus on internal/external specifications, configurations, testing and documentation
• Provides strategic and operational expertise to business owners and stakeholders to ensure seamless and accurate payroll management.
• Monitors application of time attendance policies, procedures and programs to ensure alignment with the company's overall strategic objectives and vision.

Staffing, Scheduling tools & Clocks:

• Accesses Staff scheduling system to help troubleshoot payroll processing or integrations issues and advises add entries both systems on tables.
• Effectively troubleshoots replicates and develops workarounds for client issues.
• Work closely with UKG Project Managers regarding project status as necessary to ensure all assigned tasks are completed according to schedule.
• Monitors system testing during conversion ensuring accuracy.
• Identifies needs and delivers professional consulting services (potentially fee-based) to client including one or more of the following: Creates complex custom reports, provide Integration support.
• Customizes UKG apps/services or modules to meet users needs by understanding the internal business needs, the resource then makes recommendations and provides solutions to meet these needs.
• Consults with UKG to develop customized training to meet user s needs.
• Ensure timely closure of helpdesk tickets related to UKG system.
• Monitor the software application, document and analyze problems.
• Review the applicable governing regulations (HIPAA, PCI-DSS) to ensure proper program support and maintain documentation for regulatory compliance.
• Troubleshoot, and resolve any reported problems, enable best practices and maintain system documentation.
• Work closely with application development teams and vendors to tune and troubleshoot applications
• Address fully problem management activities such as issue resolution and root cause analysis.
• Complete daily monitoring and maintenance activities of the application.
• Participate in efforts to develop and implement processes for application and system monitoring.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer