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Behavioral Health Adult Protective Services Investigator

Washington County, OR
$77,973.00 - $94,756.68 Annually
medical insurance, dental insurance, vision insurance, vacation time, paid time off, paid holidays, sick time, job share, retirement plan
United States, Oregon, Hillsboro
155 North 1st Avenue (Show on map)
Apr 26, 2025

THE POSITION


Washington County Behavioral Health Division within the Health and Human Services (HHS) Department is recruiting for an Adult Protective Services Investigator to join the Quality Team! This position works in conjunction with two investigators to manage the confidential abuse hot line to screen and investigate allegations of abuse and neglect and conduct death reviews for vulnerable adults with severe and persistent mental illness (SPMI). This position is also responsible to ensure coordination of protective services for vulnerable adults as addressed. This position will interact with various behavioral health treatment agencies, health care providers, and system partners in order to support vulnerable adults. In addition, the investigators represent the County at Statewide meetings with the Office of Training, Investigations and Safety (OTIS) as well as the local vulnerable adult Multi-Disciplinary Team (MDT).

To learn more about this division, please use this link: Behavioral Health

About the Opportunity:
Primary duties may include, but are not limited to:
  1. Screen and manage reports of allegations made on the Anonymous Hotline for Abuse and Neglect within mandated timelines.
  2. Conduct adult abuse investigations and reviews of client deaths under OAR 419-110-0000 through 419-110-0120 for clients on Medicaid and enrolled in mental health services.
  3. Prepare and submit applicable reports for review by the State Office of Training, Investigations and Safety (OTIS) within mandated timelines.
  4. Partner with Provider agencies to brainstorm and develop protective services for clients.
  5. Develop data collection systems and collect data; prepare other statistical reports as required.
  6. Maintain complete case record files; prepare case records in accordance with State and County regulations, and document all client contact.
  7. Provide education and trainings on Mandatory Reporting of Abuse for the provider network, clients, community, professional groups, and Washington County Behavioral Health staff as needed.
  8. Participate in committee meetings with OTIS, provider agencies, and community partners.
  9. Maintain a collaborative relationship between State and community partners including but not limited to: OTIS Department of Human Services Aging and People with Disabilities Adult Protective Services, Child Welfare, and local community mental health agencies.
This position may be eligible for a hybrid work schedule.

Who we are looking for:
The ideal candidate may have prior experience of investigations related to abuse or experience in responding to grievances and complaints. Critical thinking skills and the ability to make decisions are essential in this role.

Additional attributes include:
  • Familiarity with abuse and neglect Oregon Administrative Rules (OARs), Oregon Revised Statutes (ORSs) and their interpretations around abuse and neglect.
  • Ability and familiarity with using Microsoft 365 products and navigating electronic record systems.
  • Ability to multi-task and meet deadlines.
  • Ability to timely response to allegations of abuse.
  • Ability to work as part of a team and independently.
  • Effective communication skills.
  • Thorough documentation and technical report writing skills.
  • Ability to interview individuals with behavioral health concerns.
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We are most interested in finding the best candidate for the job and that candidate may come from a variety of backgrounds and lived experiences. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role, even if you believe you do not meet all the hiring criteria described above.

Why Washington County?
Are you interested in challenging, meaningful, and rewarding work? Join Washington County in our commitment to advancing racial equity. Our Board of Commissioners worked closely with various community stakeholders and subject matter experts to develop an Equity, Diversity, and Inclusion (EDI) Resolution. Adopted in February 2020, this resolution commits to the equitable delivery of Washington County's services, resources, and opportunities for growth and development to every county resident.

Check Out Our Award-Winning Benefits & Wellness Program on the "Benefits" tab above!


ESSENTIAL JOB DUTIES

Adult Protective Services Investigator is a working title. This position is classified as a Mental Health Services Coordinator, Senior. To review this classification, please use this link: Mental Health Services Coordinator, Senior - Protective Services.


MINIMUM QUALIFICATIONS

Education and Experience:

  • A Master's degree in a social service field and one (1) year of case management experience working with behavioral/mental health or developmental disabilities populations or other closely related populations.
    OR
  • A Bachelor's degree in a social service field and three (3) years of case management experience working with behavioral/mental health or developmental disabilities populations or other closely related populations.
    OR
  • Seven (7) years of case management experience working with behavioral/mental health or developmental disabilities populations or other closely related populations.
Additional Licenses, Certificates, Physical Abilities and Specialty Requirements:
  • Certification as an adult protective services investigator by the Oregon Office of Training, Investigations and Safety within six (6) months of hire is required.
  • Possession of a driver's license valid in the State of Oregon and an acceptable driving record per Washington County Policy. To review the Driver's License and Record Policy for Washington County, please use this link: Driver's License & Records Policy-Vehicles
  • Please be advised that this position is required to pass a criminal background check post offer.

Please be clear and specific in the applicable sections of the employment application about how your background is relevant. This information must also be consistent with your supplemental question responses. Please note: Answers to the supplemental questions are typically evaluated separately from your application.


SUPPLEMENTAL INFORMATION

Washington County is committed to using a Merit-based System in which recruiting, selecting, and advancing employees is based on their relative knowledge, skills, and abilities.

Our commitment to you:
Washington County values a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration and work-life harmony. We offer job stability, a comprehensive benefits package, and an opportunity to serve and support our diverse community. We are an equal opportunity employer with a commitment to diversity and an inclusive workforce. Women, minorities, veterans, and people with disabilities are encouraged to apply.

Steps of the process:

  1. Apply today! In lieu of a resume, we ask that you complete and submit an online application, which will be used to screen for minimum qualifications (MQs) and to determine starting pay in accordance with the provision of the Oregon Equal Pay Law.
  2. MQ Review: Human Resources will screen applications for MQs starting the week of when the posting closes. Additional preferred qualifications screening may be applied prior to the interview step depending on the number of applications received.
  3. Subject Matter Expert Review: Your responses to the supplemental questions may be evaluated and scored by a panel of subject matter experts. Your total score for this examination will affect your placement on the eligible list (a list of candidates eligible for interviews).
  4. Panel Interview(s): Generally, the top 6 - 8 candidates will be invited to participate in a panel interview.
  5. Conditional Offer: A successful candidate will be required to successfully clear a driving record check and a third-party background check as pre-employment conditions and State of Oregon comprehensive background check as a condition of continuous employment.

Please note: candidates that are successful in the evaluation process may have their applications referred for additional vacancies in the same classification, or job family.

Veterans' Preference
If you are a Veteran and would like to be considered for a Veterans' preference for this recruitment, please review the instructions using this link: Veterans' Preference Points .

Accommodation under the Americans with Disabilities Act
Reasonable accommodation is available to anyone whose specific disability prevents them from completing this application or participating in the selection process for this recruitment. To obtain confidential assistance please contact Human Resources 503-846-8606, or e-mail: Careers@WashingtonCountyOR.gov at least 48 hours before any step in the recruitment and selection process for which you feel you need accommodation.

Status of Your Application
You will be advised by e-mail of your status at each step in the application process, from initial application to final employment disposition. Please note that Washington County communicates with all candidates via email. If you "opt out" or "unsubscribe" from email notifications in NEOGOV, it will impact our ability to communicate with you about this and other recruitments.

Questions (?) Regarding This Recruitment
Yeji Seo, Talent Acquisition Partner
Yeji_Seo@WashingtonCountyOR.gov

Additional Resources:
New to GovernmentJobs.com?
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  • For technical support, contact Government Jobs' Live Application Support at 855-524-5627.

* Washington County is a drug-free workplace *

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