New

Senior Crew Leader

North Carolina State University

$ 34,320 - $ 70,692

life insurance, flexible benefit account, paid time off, paid holidays

United States, North Carolina, Raleigh

Apr 28, 2025

Job Posting Information

Posting Number	PG194554SP
Internal Recruitment	No
Working Title	Senior Crew Leader
Anticipated Hiring Range	$45,697 - $47,861
Work Schedule	8:30 am - 5:00 pm., Monday - Friday
Job Location	Raleigh, NC
Department	Environmental Services - Housekeeping
About the Department	The North Carolina State University Facilities Division ensures that the campus's physical environment supports the university's mission 24 hours a day, 365 days a year. Our team of approximately 900 dedicated professionals plans for current and future needs, builds high-impact facilities, and maintains the campus. Join one of the largest and best employers in the state and help shape the future of our campus community! As a Pack member, you can enjoy exclusive perks designed to enhance your personal and professional well-being. What we offer: Medical, Dental, and Vision Flexible Spending Account Retirement Programs Disability Plans Life Insurance Accident Plan Paid Time Off and Other Leave Programs 12 Paid Holidays Each Year Tuition and Academic Assistance And so much more!
Essential Job Duties	Are you a natural leader with a passion for creating clean, safe, and welcoming spaces? We invite you to apply for the Senior Crew Leader position within NC State's Environmental Services Department. In this key role, you'll take the lead in managing facilities across Region A1, ensuring top-tier event setups, exceptional floor care, and smooth daily operations across campus buildings. As a Senior Crew Leader, you'll guide, support, and inspire a dedicated team-helping them grow while fostering a collaborative and respectful work environment. You'll serve as the vital link between management and frontline staff, overseeing training, mentoring team members, and driving continuous improvement in our services. If you're ready to make a difference and thrive in a role where leadership, teamwork, and service excellence come together, we encourage you to apply today and become part of something bigger at NC State! Working Hours: 8:30 a.m. - 5:00 p.m., Monday-Friday Key Responsibilities: Coordinate and oversee daily operations of the crew to ensure projects are completed efficiently and effectively. Direct staff in completing AiM work orders; update statuses and ensure timely progress reporting. Provide regular reports on the condition of assigned buildings and spaces as requested by management. Train staff on safe work practices, assigned tasks, and special projects, including inclement weather responsibilities. Respond to and resolve building emergencies efficiently, ensuring staff handles situations safely and effectively. Inventory, order, and distribute zone supplies through AiM & MarketPlace; ensure accountability and adequate stock levels. Arrange transportation for staff and supplies; ensure timely redistribution of work assignments to cover absenteeism. Report damaged equipment for repair or surplus; manage issue and return of keys according to departmental SOPs. Assign and lead project teams, perform safety briefings, and ensure the successful completion of assigned tasks. Monitor and document injuries or near-miss events; facilitate medical attention and complete required documentation. Assist in creating work assignments and schedules that align with operational needs. Submit recommendations for employee awards or promotions based on performance. Provide assistance to other zones and ensure collaborative efforts align with leadership directives.
Other Responsibilities	This is a critical role position and is essential to the operations of the University. The position may be required to work during adverse weather conditions and work even if the University closes. May aid in snow removal as directed by supervisors. This position may involve operating equipment such as auto scrubbers, burnishers, carpet extractors, dry scrub machines, wet/dry vacuums, dehumidifiers, Kaivacs, blowers, and pressure washers. Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities.

Qualifications

Minimum Experience/Education	High School Diploma or equivalency and one year of experience in the area of assignment; or equivalent combination of training and experience. Some positions may require Certification or eligibility for Certification.
Other Required Qualifications	Working knowledge and experience with various equipment, including auto scrubbers, burnishers, carpet extractors, dry scrub machines, wet/dry vacuums, dehumidifiers, Kaivacs, blowers, pressure washers, and vacuums, as well as the use and application of floor finish strippers and maintainers. Experience utilizing spreadsheets to track completed spaces and manage supply orders. Must be able to lift up to 60 pounds frequently and up to 90 pounds occasionally, with or without reasonable accommodations. Must be able to communicate effectively with supervisor and the general public. Must be able to follow instructions and other communications regarding assignments and other matters.
Preferred Qualifications	Experience within an institutional or commercial cleaning environment. Preferred training includes MarketPlace (Supply Ordering/Req. Mgmt.), inventory management & control, budgeting, Wolf Report, timesheet management, SOP development, data security, phone etiquette, and intermediate proficiency in MS Excel/Google Sheets, MS Word/Google Docs, and MS PowerPoint/Google Slides.
Required License or Certification	Valid DL required. Valid NCDL within 60 days of hire, must be maintained.
Valid NC Driver's License required	Yes
Commercial Driver's License Required?	No

Recruitment Dates and Special Instructions

Job Open Date	04/28/2025
Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)	05/02/2025
Notice to Applicants	Please make sure that the work history you list on your application is identical to the work history listed on your resume. The application must be filled out completely, do not use the phrase "see resume".
Special Instructions	Please include your resume as an attachment.

Position Details

Position Number	00106525
Position Type	SHRA
Position Classification Band Title	Building Environmental Services Supervisor
Position Classification Band Level	Journey
Position Classification Salary Range	$ 34,320 - $ 70,692
Salary Grade Equivalency	GN06
Alternate Option	If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week)	1.00
Appointment	12 Month Recurring
Mandatory Designation - Adverse Weather	Mandatory - Adverse Weather
Mandatory Designation - Emergency Events	Non Mandatory - Emergency Event
Time Limited Position	No
Time-Limited Appointment Length (if applicable)
Department Id	445080 - Environmental Services
EEO	NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.