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Director of Facilities

Hilton Washington DC National Mall The Wharf
United States, D.C., Washington
480 L'Enfant Plaza Southwest (Show on map)
Apr 28, 2025
Description

Compensation

$125,000 - $135,000

The Director of Facilities is responsible for the operation, repair and maintenance of all buildings, machinery and equipment of the property. The Director of Facilities is also responsible for all aspects of the Engineering department to include the proper operation, maintenance and repair of all HVAC, refrigeration, pool, plumbing, electrical, irrigation, life safety, electrical and mechanical equipment/systems. This position will develop, coordinate and monitor all guest rooms, public spaces, equipment, and PM programs to ensure the reliability, safety, and comfort of all staff and guests. The Director of Facilities with supervise, train and manage all Engineering staff. The position reports to the General Manager and dotted line to Corporate Director of Engineering.

JOB DUTIES:



  • Lead and execute all engineering and maintenance efforts.
  • Develop, implement and maintain a comprehensive business plan that defines the hotel engineering objectives.
  • Develop, coordinate and monitor all guest rooms and public spaces, equipment, and Preventative Maintenance programs to ensure the reliability, safety, and comfort of all staff and guests.
  • Participate in public area walk-through with management to ensure guest rooms, public area and heart of the house areas are well maintained and preventative maintenance processes are in place.
  • Responsible for overall management of Preventative Maintenance Program, HVAC, electrical, mechanical, plumbing, carpentry, chillers, cooling towers, chemical treatments, pneumatics, control systems, water systems, boilers, refrigeration, compressors, etc.
  • Responsible for energy management of property.
  • Responsible for overseeing capital construction and major maintenance projects.
  • Organize and effectively manage Maintenance and repair of the Hotel.
  • Establish and stay current on all safety and sanitation policies and procedures that impact the property.
  • Establish relationships with vendors and monitor vendors to assure quality, delivery, warranties, upgrades, etc. are consistently utilized.
  • Work closely with vendors to assure proper pricing, delivery and maintenance.
  • Obtain competitive bids for all supplies and work orders.
  • Implement OSHA and ADA programs to ensure compliance.
  • Create and manage Lock out/Tag out program.
  • Comprehensive knowledge of elevator operations, maintenance and inspections.
  • Comprehensive knowledge of technology including television, internet, phone system, etc.
  • Install and maintain eyewash stations, emergency evacuation floor plans in departments, and fire, life, safety detection/alarm device testing program.
  • Consistently monitor the performance of employees on an on-going basis and provide feedback. Reward, discipline and document employee performance and provide timely counseling. Address employee complaints and resolve problems.
  • Properly handle all administrative work with regard to interviewing, hiring, performance appraisals and terminations of staff.
  • Maintain efficiency in the operation of the staff in a high standard of quality of service and courtesy, bringing total satisfaction to our guests and the hotel.
  • Maintain close control and inventory of uniforms, supplies, and equipment.
  • Prepare and post weekly schedules in accordance to guest needs and staff availability.
  • Have a thorough knowledge of hotel fire regulations and policy, accident reports, safety programs, and what the direct duties are in relation to each; ensure that all associates are properly trained in these procedures.
  • Implement proper training program and control the training of the staff to top efficiency and in accordance with policies and standard operation procedures.
  • As Fire Safety Director, assist in training of fire brigade and deputy fire safety directors.
  • Conduct monthly safety meetings with Human Resources
  • Facilitate new hire training, departmental training modules; continually monitor, evaluate, and revise training content to reflect changes in the process; address the needs identified by associates.
  • Accountable for the financial performance of the department.
  • Create annual Capex budget and operating budget.
  • Obtain property design and as-built drawings, specifications, submittal documents, testing & balance reports, commission documents, O&M manuals and warranty information for all equipment and systems.
  • Obtain application registrations, certificates and permits and set up renewal monitoring program.
  • Monitor departmental, payroll and supply expenses in accordance with budgetary goals.
  • Be familiar with the operating procedures of all other areas of the hotel, cooperating fully and in a friendly manner with those areas to assure customer satisfaction.
  • Follow supervisor's instructions and complete other duties as directed or assigned.


JOB REQUIREMENTS:



  • Minimum of 5 years of experience as Chief Engineer / Director of Engineering
  • Hotel maintenance background preferred
  • Technical knowledge in electrical, plumbing, HVAC, boilers, swimming pool certified and refrigeration required


BENEFITS

Our healthcare package includes medical, dental, vision and other benefits.

The Hilton DC National Mall is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to alesia.green@hiltondcnationalmall.com or call 202-484-1000 to let us know the nature of your request.

Qualifications
Behaviors
Enthusiastic - Shows intense and eager enjoyment and interest
Innovative - Consistently introduces new ideas and demonstrates original thinking
Thought Provoking - Capable of making others think deeply on a subject
Team Player - Works well as a member of a group
Leader - Inspires teammates to follow them
Functional Expert - Considered a thought leader on a subject
Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
Dedicated - Devoted to a task or purpose with loyalty or integrity
Motivations
Self-Starter - Inspired to perform without outside help
Peer Recognition - Inspired to perform well by the praise of coworkers
Flexibility - Inspired to perform well when granted the ability to set your own schedule and goals
Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization
Education
Technical/other training (preferred)
Experience
1 - 3 years: Hotel Experience (preferred)
2 - 3 years: Managerial Experience (required)
Skills
  • Training (preferred)
  • Time-Management (preferred)
  • Teamwork (preferred)
  • Problem Solving (preferred)
  • Multi-Tasking (preferred)
  • Critical Thinking (preferred)
  • Detail Oriented (preferred)
  • Customer Service (preferred)
  • Contract Negotiation (preferred)
  • Decision Making (preferred)
  • Conflict Resolution (preferred)


  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    This employer is required to notify all applicants of their rights pursuant to federal employment laws.
    For further information, please review the Know Your Rights notice from the Department of Labor.
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