Account Manager

• Scope summaries
• Pricing analyzes.
• Customer relations
• Client complaint resolution.
• Market strategy control.
• Client reports.

• Identify possible problems/issues and coordinate solutions.
• Prepare/oversee accurate scope letters.
• Facilitate the transfer of projects to the Service Projects Team.
• Ensure that all services provided by RK Service meet customer requirements.
• Show demonstrable, regular contact and support to and with assigned customers.
• Create scope summaries that clearly define project and maintenance contract pricing and responsibilities.
• Explain and define pricing and scope to our clients. Be the RK Service representative to ensure that there is a clear understanding & transfer of up to date information.
• Offer solutions and gather information to keep the project and maintenance contract scope clear and within budget.
• Gather jobsite information to provide estimating with all relevant data to insure an accurate bid on all assigned customer projects and maintenance.
• Attend job walks in coordination with Service Projects Team.
• Indirect supervision. Requires the use of advanced techniques and knowledge within his/her function.
• Applies diversified knowledge of applicable principles and practices to a broad variety of assignments.
• Makes decisions independently regarding complexities and methods.
• Supervision and guidance related largely to overall objectives, critical issues, new concepts and policy matters.
• Liaison to groups within and outside of his/her organization with responsibility to act independently regarding matters pertaining to his/her function.
• College/University graduate preferred with 7 years relevant experience or equivalent combination of skills and experience.

• Safety: Our unmatched culture of safety is our foremost core value, guiding everything we do each day:Health, Safety, & Environmental

• Awards: Whether in Construction, Manufacturing, Fabrication, or Service, RK Industries is highly recognized and accredited throughout the industry:Accreditations & Recognition

• Benefits: RK Industries offers competitive benefits to support your growth and well-being:Benefits & Rewards

• Philanthropy: RK Industries not only builds our community through our projects, but also invests in it by supporting local services for over a decade through the RK Foundation:RK Foundation

• Development: Through RK University, we provide hands-on training and development opportunities that empower employees to advance their careers and grow within the company, to include leadership and technical learning opportunities, we well as our accredited apprentice program:RK University&RK Apprenticeship Program

RK Industries, LLC is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law