Customer Service Representative

Advantage Technical
$20.77-$21.20
United States, Michigan, Auburn Hills
May 05, 2025
Position Title: Customer Service Representative Location: Onsite. Auburn Hills, MI. Hours: 7am-8pm; Monday-Friday (2 shifts 7am-3:30pm, 11:30am-8pm, 1/2hr lunch) Provide customer service to building tenants; create work orders based on provided information; contact with vendors for quotes and updates; provide task support requested by Facilities managers Customer Service Department. Qualifications: High School Diploma/GED. Must have a valid driver's license. Schedule with flexibility (8-10 hours a day; no weekends/Holidays). Must be able to lift 20lbs, walk long distances and stand for long periods of time. Pursuing college degree (Bachelors or Masters) with a Business, Environmental, or Engineering discipline. Some Customer Service experience, preferably in call center / facility administration to support facility management, building maintenance and housekeeping operations. Ability to handle multiple tasks. Must have proficient computer skills - Microsoft Office (EXCEL, WORD, PPT) and Outlook Database experience helpful. Strong interpersonal/people skills are needed. Experience interacting with skilled trades, housekeeping and union personnel preferred, as well as Executive Management. Responsibilities include but not limited to: Processes orders. Prepares correspondence. Fulfills customer needs to ensure customer satisfaction. Answer Phones. Create Work Orders. North Tank Farm Fuel Ordering & Tracking. Stock Quote Requests. Past Due Orders. Producing Videos. Special Request. After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. About Advantage Technical With company roots going back over 30 years, Advantage Technical is an engineering and information technology services company and a national leader in the provision of technical resources today. These services include Staff Augmentation, Direct Placement, Project Resourcing and Outsourcing - delivered from 40 key market locations, by over 3500 specialized contractors, to over 500 clients across North America. Advantage Technical is a Best of Staffing Diamond Award winner for both Clients and Talent. For more information about the industries and services offered by Advantage Technical, please visit AdvantageTechnical.com. Advantage Technical is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Advantage Technical is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.