Position Details
Position Information
| Recruitment/Posting Title |
Assistant Director of Operations |
| Job Category |
Staff & Executive - Financial Aid |
| Department |
Financial Aid |
| Overview |
Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey's preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses.
For two consecutive years, Rutgers is ranked on Forbes' list of America's Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication's 2023 list. Rutgers' commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation's military veterans, and ensuring accessibility and accommodation for individuals with disabilities.
University Enrollment Services is a centralized administrative unit responsible for the back-end processing and operational support of key enrollment functions, including Admissions, Financial Aid, and the Office of the Registrar. While not a student-facing department, our work is essential to ensuring the integrity, efficiency, and consistency of enrollment-related processes across the institution. Through collaborative partnerships with campus departments and a commitment to operational excellence, University Enrollment Services plays a critical role in maintaining the infrastructure that supports a smooth and effective student enrollment experience. |
| Posting Summary |
Rutgers, The State University of New Jersey is seeking an Assistant Director of Operations for University Enrollment Services.
Among the key duties of the position are the following:
- Assists in the management of the daily operations of the Enrollment Services Offices to support the University processing operations ensuring the professional, efficient and compliant processing of student admissions applications, financial aid and registration records.
- Serves as a primary supervisor of the Information Specialists, ensuring student centered processing service is meeting the needs of all student populations.
- Monitors all incoming and outgoing federal applicant records a related report for data integrity; correct any data errors and expedite the processing of the data.
- Handles production of all University diplomas and works closely with the Office of Institutional Research and OIT on the production of all published institutional enrollment reports.
|
| Position Status |
Full Time |
| Hours Per Week |
|
| Daily Work Shift |
Day |
| Work Arrangement |
|
| FLSA |
Exempt |
| Grade |
06 |
| Position Salary |
|
| Annual Minimum Salary |
79387.00 |
| Annual Mid Range Salary |
100485.00 |
| Annual Maximum Salary |
121582.00 |
| Standard Hours |
37.50 |
| Union Description |
Admin Assembly (MPSC) |
| Payroll Designation |
PeopleSoft |
| Benefits |
Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to
http://uhr.rutgers.edu/benefits/benefits-overview. |
| Seniority Unit |
|
| Terms of Appointment |
Staff - 12 month |
| Position Pension Eligibility |
ABP |
Qualifications
| Minimum Education and Experience |
- Bachelor's Degree from an accredited college plus four (4) years of experience in at least one area of Enrollment Services.
|
| Certifications/Licenses |
|
| Required Knowledge, Skills, and Abilities |
- Excellent oral and written communication skills.
- Ability to manage change; foster improvement through innovation.
- Ability to effectively communicate with users, management, and colleagues; prioritize; and manage and perform numerous and diversified requests with limited assistance in a demanding, fast-paced, and multi-tasked environment.
- Ability to be highly motivated and imaginative, with the ability to handle considerable and varied responsibilities.
- Excellent analytical and interpersonal skills.
|
| Preferred Qualifications |
- At least 4 years working experience in a related processing environment at a major institution of Higher Education.
|
| Equipment Utilized |
- Knowledge of Microsoft Office (Word, Excel, PowerPoint and Access), Department of Ed Software products, COD, NSLDS, SAIG, FAMS and Banner.
- Also, ELM, OSPF, SalesForce Case Management.
|
| Physical Demands and Work Environment |
|
| Special Conditions |
|
Posting Details
| Posting Number |
25ST0994 |
| Posting Open Date |
05/05/2025 |
| Special Instructions to Applicants |
|
| Regional Campus |
Rutgers University-New Brunswick |
| Home Location Campus |
Busch (RU-New Brunswick) |
| City |
Piscataway |
| State |
NJ |
| Location Details |
|
Pre-employment Screenings
All offers of employment are contingent upon successful completion of all pre-employment screenings. Immunization Requirements
Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination. Affirmative Action/Equal Employment Opportunity Statement
It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement |
Rutgers University
May 06, 2025