Retail Team Lead

Job Description

As an effective Team Lead at House of Waterford, you will be the face of our brand, leading a passionate team that drives customer satisfaction and sales success.

In this role you will be responsible for delivering exceptional customer service while managing the day-to-day operations of the store.

Your responsibilities will include, delivering consistent floor standards through proper merchandising and cleanliness. Maintaining safety standards, training and supervising staff, and ensuring customer satisfaction.

Create an atmosphere where delivering amazing service, achieving performance targets and accurate stock processes is at the core of everything you do, in an environment which is commercial, operationally efficient and safe.

Requirements

• Sales driven. You get excited by selling and are a skilled seller/retailer.
• Experience in leading, motivating and developing a team.
• Be inspiring and communicate to create a positive work atmosphere.
• You always strive to improve your results and are quick to recover after a setback.
• Responsibility for the safety and performance of store employees.
• Strong analytical problem-solving skills and organisational abilities.
• Microsoft Office preferable.

This is a full-time role, working 37.5hours per week, however applicants wishing to work on a part-time basis will be considered.

Benefits include:

An incentive scheme, employee discount on Fiskars brand portfolio, cycle to work scheme, pension scheme and employee assistance program.

Business impact and complexity: Works independently to lead the retail operations with direct impact on results.

Innovation: Modifies retail store operations within own area of responsibility.

Geographical scope: Waterford City

Last day of application:

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At Fiskars, we value providing benefits that matter to you and cater to our diverse global workforce, no matter where you are in the world. While benefits may vary based on location, here are some of the incredible offerings you can expect when joining our team:

Competitive Compensation: We ensure that our employees are fairly compensated based on industry standards and local market factors.

Health and Wellness: Your well-being matters to us, no matter where you are. We offer various health and well-being focused programs and coverage, adapted to the requirements of each region.

Work-Life Balance: We understand the need for balance in your life. Our paid time off plans and flexible work arrangements and policies are designed to accommodate local customs and personal commitments, enabling you to thrive in both your professional and personal life.

Professional Development: We believe in nurturing talent and supporting professional growth. Through training programs, skill development initiatives and learning resources, we empower our employees to reach their full potential.

Inclusive and Diverse Environment: We value diversity and promote inclusivity. Join a workplace where your unique background and perspectives are celebrated, fostering collaboration and respect across all our markets.

Recognition and Rewards: We believe in celebrating and recognizing the contributions of our employees worldwide. Our recognition programs are designed to acknowledge exceptional performance and achievements, ensuring that your efforts are celebrated and valued.

Vested Interest: Through our Employee Share Purchase Plan (ESPP), you have the opportunity to invest in Fiskars Group and become a proud co-owner, sharing in the success and growth of the company.

Employee Discounts: We want to ensure our team members make each day the extraordinary with use of our products and offer product discounts across our brands.

Please note that specific benefits may vary based on local regulations, market conditions, and other factors. We are committed to providing competitive and meaningful benefits to our employees in every market we operate.

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