Customer Service Representative

TEKsystems
$20.00 - $25.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, South Dakota, Sioux Falls
May 07, 2025
Job Title: Customer Service Representative Job Description We are seeking a dedicated Customer Service Representative to analyze customer needs, facilitate product sales, answer inquiries, and respond to requests. You will be the first line of communication for troubleshooting and achieving desired results. This role involves providing quotes and organizing workflow to meet deadlines while managing calls and customers with professionalism and courtesy. Responsibilities * Analyze customer needs and facilitate product sales. * Answer inquiries and respond to customer requests promptly. * Serve as the first line of communication for troubleshooting product-related issues. * Provide accurate quotes and organize workflow to meet deadlines. * Manage calls and interactions with customers in a professional and courteous manner. Essential Skills * Strong communication skills, both written and verbal. * Detail-oriented and organized. * Proficient in Microsoft Office and Microsoft Excel. * Customer service oriented. Additional Skills & Qualifications * Mechanical and numeric aptitude is preferred. * Experience working with or on agricultural products is preferred. * Ability to work independently and solve problems. Why Work Here? Join a family-oriented company where individual work is appreciated within a team-oriented environment. Be part of a company known for building strong and reliable products, where the name holds significant value. Experience growth with a company that is committed to providing strong value to its customers. Work Environment This role is based in an office environment, offering an opportunity to work with a dedicated team. Pay and Benefits The pay range for this position is $20.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Sioux Falls,SD. Application Deadline This position is anticipated to close on May 20, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.