If you are currently an employee of Herc Rentals, please apply using this link: Herc Employee Career Portal Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2024 total revenues reaching approximately $3.6 billion. Herc Rentals' parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol "HRI." Herc Rentals serves customers through approximately 450+ locations and has about 7,600 employees in North America as of March 31, 2025.
Job Purpose
Herc Rentals is seeking a detail-oriented and proactive IT Asset Management Analyst to join our team. The successful candidate will be responsible for managing the lifecycle of IT assets, ensuring accurate inventory, and optimizing asset utilization. This role requires strong analytical skills, excellent communication, and the ability to work collaboratively with various departments.
What you will do...
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- Maintain an accurate inventory of all IT assets, including hardware, software, and licenses within a ServiceNow environment. Ensure all assets are properly recorded in the asset management system.
- Oversee the entire lifecycle of IT assets from procurement to disposal. Coordinate with procurement teams to ensure timely acquisition and retirement of assets.
- Ensure compliance with company policies and industry regulations regarding IT asset management. Generate regular reports on asset status, utilization, and compliance.
- Liaise with vendors for the procurement, maintenance, and disposal of IT assets. Manage vendor relationships to ensure cost-effective and timely delivery of services.
- Identify opportunities for improving asset management processes and implement best practices to enhance efficiency and accuracy.
- Provide training and support to staff on asset management policies and procedures. Assist in troubleshooting asset-related issues and resolving discrepancies.
- Update and monitor ServiceNow ticketing systems
- Provisioning and deployment of new desktop and laptop systems using Microsoft Autopilot and Tanium PXE
- Assist with IT related projects
- Support asset recovery efforts and interface with IT Field Services team members regarding asset inquiries
- Provide and manage shipping and receiving IT assets using FedEx
- Establish and maintain good working relationships with all business clients
Requirements
- Two or more years' experience in IT asset management in an enterprise environment
- Knowledge/experience with a broad base of tools and technologies around desktop and laptop support in an enterprise environment is required
- Interact with management, technical, and business users to understand the business and technical requirements of the organization regarding assigned work tasks
- Strong ability to follow through with assigned tasks expeditiously and accurately to completion with minimal guidance
- Works in a collaborative manner with other team members to balance and address operational tasks, project work, and business requests
- Experience with ITIL or other IT service management frameworks.
- Coordinate projects as assigned
- Proficient in Microsoft Windows 10 and Windows 11
- Proficient in the current Microsoft Office Suites, and Office 365, SharePoint, various Adobe products, Microsoft Edge, Google Chrome, Microsoft Teams, and ServiceNow or similar ticketing systems
- Excellent oral and written communication skills are required to provide appropriate client support and interaction
- Ability to work well with others across many organizations including branch locations, sales and marketing, finance, customer support, and field services
Working Conditions and Physical Requirements:
- High pressure and a fast-paced and demanding office environment
- Occasionally requires lifting as appropriate to perform duties and responsibilities
- Must be able to lift 50 lbs.
Education:
- Associate or bachelor's degree in information technology, Business Administration, or a related field or four years minimum professional experience will also be considered.
- Certifications Preferred: PITAM, ITAMF, SAMS, HAMS, ITAMA
Skills
- Demonstrates integrity and follows standard operating procedures
- Professional demeanor and strong work ethic
- Professional customer service-focused attitude
- Positive, winning attitude
Req #: 62690 Pay Range: Based On Qualifications Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role. Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following. Keeping you healthy Medical, Dental, and Vision Coverage Life and disability insurance Flex spending and health savings accounts Virtual Health Visits 24 Hour Nurse Line Healthy Pregnancy Program Tobacco Cessation Program Weight Loss Program Building Your Financial Future 401(k) plan with company match Employee Stock Purchase Program Life & Work Harmony Paid Time Off (Holidays, Vacations, Sick Days) Paid parental leave. Military leave & support for those in the National Guard and Reserves Employee Assistance Program (EAP) Adoption Assistance Reimbursement Program Tuition Reimbursement Program Auto & Home Insurance Discounts Protecting You & Your Family Company Paid Life Insurance Supplemental Life Insurance Accidental Death & Dismemberment Insurance Company Paid Disability Insurance Supplemental Disability Insurance Group Legal Plan Critical Illness Insurance Accident Insurance Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.
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