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Analyst, Business Systems II

Spectraforce Technologies
United States, Tennessee, Nashville
May 07, 2025
Role Name: Analyst, Business Systems II

Location: Nashville, TN

Work Environment: Onsite

Schedule: (40 hours/week, 8 hours/day) Monday - Friday

Duration: 6 Months

Job Summary:

Duties:

  • Defines customer needs in technical and business contexts.
  • Ensure the proposed technical and business solutions meet the customer's objectives for the work effort.
  • Provide guidance with planning and prioritization of business support-related activities.
  • 30% Elicit and document user requirements to meet a business objective.
  • Identify and validate requirements and organize the information into a logical document that is understood by the customer and Information Systems.
  • 25% Guide both technical and customer departments in the development of the systems that support the business solution.
  • 10% Facilitate the transfer of knowledge about the direction of the business units to others who support them.
  • 10% Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities.
  • 10% Provide input on the business direction for system changes.
  • 10% Validate the business need for solutions to business problems and process improvements.
  • 5% Assist in the development and documentation of training materials.
  • Mentor or train less experienced staff.



Work Environment:

  • Fast-paced, high demand environment.
  • Work is frequently performed against mandated deadlines.
  • Knowledge of when and what to delegate is essential in order to balance multiple high-priority tasks.
  • Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.



Job Requirements:

Required Skills and Abilities:

  • IT Business Analysis Healthcare experience.
  • Proficiency in Visio and Excel.
  • Agile and Waterfall methodology.
  • Demonstrated understanding of concepts of the supported business unit. Basic knowledge of standard industry practices.
  • Demonstrated knowledge of procedures for the business unit.
  • Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to all management levels, peers, and the business units.
  • Strong teamwork and interpersonal skills.
  • Understands how IT affects an organization and is able to link it to business processes.
  • Excellent analytical skills.
  • Good conceptual skills.
  • Able to read and comment on test plans and test matrices, project plans, and scope and design documents.
  • Direct experience in Healthcare, Medicare/Medicaid in related BSA role
  • 4 years of IT business analysis experience.



Required Software and Other Tools:

  • Microsoft Office.



Preferred Software and Other Tools:

  • Visio, MS Project or similar software, data mining using DB2, SQL, and/or other tools.



Preferred Skills and Abilities:

  • Conceptual understanding of project management techniques.
  • Able to influence and negotiate solutions to business problems.



Required Education:

  • Bachelor's degree in Computer Science, Business Administration, or other job related field. or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Business Administration or other job related degree.



Preferred Education:

  • Bachelor's degree-in Computer Science, Business Administration, or other job related field or 4 years of job related experience with government business and/or BCBS companies.



Preferred Licenses and Certificates:

  • Certified Business Analysis Professional (CBAP), HIPAA, LOMA, SAFe Scaled Agile Certification.

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