IT Asset Management Analyst

Who We Are:

• CAE Vision: Our vision is to be the worldwide partner of choice in defense and security, civil aviation, and healthcare by revolutionizing our customers' training and critical operations with digitally immersive solutions to elevate safety, efficiency and readiness.

• CAE Defense & Security Mission: CAE's Defense and Security business unit focuses on helping prepare military customers to develop and maintain the highest levels of mission readiness.

• CAE Values: Empowerment, Innovation, Excellence, Integrity and OneCAE make us who we are and we strive to make a difference in the world while helping each other succeed.

What We Have to Offer:

• Comprehensive and competitive benefits package and flexibility that promotes work-life balance

• A work environment where all employees are valued, respected and safe

• Freedom to succeed by enabling team members to deliver, take initiatives and make decisions

• Recognition, professional development, advancement and having fun!

Summary

Position requires the IT Asset & Licensing administrator to manage IT software entitlements, compliance and renewals for software and hardware assets utilized throughout the company. Manage software and hardware asset lifecycle to minimize risks and control costs. Perform software licensing audits at the request of software publishers. Represent IT in process improvement review (PIR), identifying areas for efficiency improvements and operational cost savings.

Essential Duties and Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Build and maintain the software asset profile for software licenses assigned to individual users, mobile devices, laptops/workstations and servers.

• Responsible for oversight of software license compliance and licensing life cycles with understanding of different licensing types/methods.

• Responsible for Support/Interface with vendors for recurring IT infrastructure invoices and vendors

• Engage in detailed data analysis/research to validate licensing compliance, user license entitlements to ensure overall company software compliance and minimizing licensing costs.

• Collaborate with colleagues to ensure that customers software and hardware needs are met.

• Must be focused on customer needs and deadlines to prevent service issues from occurring

• Document issue resolution using the service desk ticketing system.

• Ensure that the maintenance, support, and upgrade protection renewals are managed in advance of their expiration

• Reviews and negotiates pricing with vendors and service providers.

• Perform secondary coverage duties related to IT procurement and other duties related to IT Asset, Maintenance & Procurement Coordinator.

• Respond to and complete IT licensing audits in timely fashion

• Identify issues with existing assets and license processes and procedures and take corrective action

• Work closely with IT Security, Network and Systems, Applications, Customer Service and BSA teams to ensure proposed or purchased software meets business requirements

• Improve processes and tools associated with asset lifecycle management to minimize risk and cost to organization

Preferred Skills

• Knowledge of ERP business systems to facilitate procurement process.

• Excellent customer service skills.

• Proficient in Microsoft Office Suite with strong Outlook and Excel skills

• Ability to create, document, and follow processes and procedures.

Qualifications and Education Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong understanding of IT systems and applications.

• Maintain strong vendor relationships

• Knowledge of software asset management processes including software licensing, compliance practices and software contracts.

• Ability to reason, plan, direct, and evaluate situations to make appropriate recommendations for the procurement of suggested products

• Must display tact and self-discipline necessary to interface effectively with coworkers, customers, vendors, and all levels of management build culture of trust.

• Ability to manage multiple tasks, while effectively focusing on priority issues while staying within service level agreement targets.

• Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks

Security Responsibilities

Must complywith all company security and data protection / usage policies and procedures. Personally responsible for proper marking and handling of all information and materials, in any form. Shall not divulge any information, or afford access, to other employees not having a need-to-know. Shall not divulge information outside company without management approval. All government and proprietary information will be accessed and stored electronically on company provided resources.

• Incumbent must be eligible for DoD Personal Security Clearance.

Due to U.S. Government contract requirements, only U.S. citizens are eligible for this role.

Education and/or Experience

• Bachelor's degree in business or IT technical/management or AA with 2 years' experience or 4 years' equivalent related experience with extended knowledge in software/asset licensing, compliance and tracking.

Work Environment

• This job operates in a professional office environment.

• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

• Must be able to work in confined spaces for long periods.

• Hybrid work schedule may be available

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Must have the ability to work overtime as necessary.

• Must be able to sit and operate a personal computer for long periods.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

CAE USA Inc. is an equal opportunity employer, and all qualified applicants will be considered for employment without regard to any protected characteristic, including disability and protected veteran status, as defined under federal, state, or local laws.

Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at hrops@caemilusa.com