Specimen Processing Group Lead

Quest Diagnostics Incorporated
United States, Texas, Denton
Jun 03, 2025
This positionassists the department supervisors by performing combinations of the following activities: Schedule coordination, general supervision of allSpecimenTechnicians, providing input to supervisors for performance review and disciplinary action. The Group leader typically leads 8 - 12 employees, is involved in process and compliance audits and may be responsible for performing duties listed below. Priority consideration given to internal candidates for this position. Demonstrates a proficiency and understanding of all job duties in Specimen Processing department Strong troubleshooting and problem resolution skills; ability towork effectively with the technical departments to resolve problems andgain cooperation asneeded Assists all SPT's in proper test selection and problemresolution Answers and clarifies employee questions (including laboratory personnel) regardingprocessing Provides appropriate feedback to supervisor(s) when problems arise. Completes appropriate shift paperwork, setting up for production,andinsuringthat their staff has cleaned up at the end of the shift Monitors supply inventory, ordering supplies asneeded Repairs and maintains department equipment notifying appropriate personnel when repairs beyond the general scope arerequired Assists in or performing all training, cross training and department auditing functions as assigned by the supervisor(s) Perform all other job duties asassigned In addition to above, the group leader may assist the supervisor(s) in the following: Prioritizing work assignments Monitoring production and activity of all SPT's in orderto meet departmentaldeadlines Coaching for improved performancebyproviding appropriatefeedbackandmaintaining a positive work environment Ensures effective employee utilization through workforce planning to include staffing weekends andholidays Makessuggestions andrecommendations to enhanceworkflow Helpsmanage departmentovertime Ensuresthat all Quest Diagnostics Incorporated and Specimen Processing policies andprocedures are adheredto QUALIFICATIONS Required WorkExperience: Internalcandidatesminimum of one year in SPT III/related role Preferred Work Experience: 3yearsexperiencein a laboratory environment with Specimen Processing experience preferred. Medical background preferred which includes medical terminology applicable to a clinicallaboratory Physical and Mental Requirements: Performs multiple tasks simultaneously and with interruptions, physical and mentalstress Works in a biohazard environment and practices good safety habits Able to sit or stand for longperiods Knowledge: N/A Skills: PC skills including the ability to run reports & useto manageworkflow; real-time thru-put Maintains confidentiality at all times.Will have access to overall employeeperformance, may have knowledge of disciplinary actions up to, and including termination. Demonstrates leadership by example, exhibiting good attendance, good decision making, and keep the team ontask Demonstrates strong interpersonal skills that foster a positiveenvironment Demonstrates flexibility andadaptability Drives frequent employee interaction on the floor providing feedback, coaching, andguidance Demonstrates excellent communication skills and ability to answer questions withboth internaland external clients Adheres to Quest Diagnostics core values, safety, and compliance policies andprocedures Works under pressure and assists department in maintaining productivity and qualitygoals Ability to diffuse tense situations and applies good judgment when making decisions and resolvingproblems EDUCATION High School Diploma or Equivalent LICENSECERTIFICATIONS Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.