Video Teleconference Engineer

TEKsystems
$35.00 - $45.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Connecticut, Farmington
May 10, 2025
Job Title: Video Teleconference Engineer Location: On-site in Farmington, CT with occasional (paid) travel to Waltham, MA Employment Type: Full-Time Client of TEKsystems About the Role: A client of TEKsystems is seeking a Video Teleconference Engineer to join their global IT infrastructure team. In this role, you'll support the deployment and maintenance of enterprise-grade video conferencing solutions across a dynamic, distributed workforce. This is a great opportunity to work with cutting-edge A/V technologies in a fast-paced, collaborative environment. Key Responsibilities: * Manage and support Cisco video infrastructure including CUCM, Expressways, CMS, and Cisco Endpoints (Kit Series, C/DX) * Administer and troubleshoot Polycom infrastructure (Proxy, DMA, RPAD, Resource Manager, Bridges, Group Series, Studio X) * Collaborate with internal teams and vendors (Cisco, Poly) to resolve infrastructure and endpoint issues * Support onboarding and connectivity of new endpoints across corporate LAN environments * Provide technical support for Crestron touch panels (Mercury, Biamp, Flex) and Mersive Solstice Pods * Assist with Appspace digital signage and Synergy Sky platform integration * Utilize ServiceNow for incident and change management * Maintain a strong understanding of networking fundamentals (LAN/WAN, routers, firewalls, switches) Required Qualifications: * 5+ years of hands-on A/V engineering experience with Cisco and/or Polycom * Deep knowledge of Cisco infrastructure (CUCM, Expressways, CMS, Endpoints) * Experience with Poly infrastructure (DMA, RPAD, Resource Manager, etc.) * Strong troubleshooting skills and ability to work independently and collaboratively * Solid understanding of enterprise networking concepts Preferred Qualifications: * Experience with Crestron, Mersive Solstice, Appspace, and Synergy Sky * Familiarity with ServiceNow or similar ITSM tools * Previous experience in a large-scale, global enterprise environment Why Join This Project? * Work on a high-impact, global-scale initiative * Gain exposure to diverse technologies and enterprise infrastructure * Collaborate with a team of experienced professionals * Competitive compensation and benefits through TEKsystems Pay and Benefits The pay range for this position is $35.00 - $45.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Farmington,CT. Application Deadline This position is anticipated to close on May 23, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.