New

Student Services Analyst (Admissions)

Maricopa Community College district
life insurance, paid time off, sick time, long term disability, tuition reimbursement, 403(b)
United States, Arizona, Phoenix
May 10, 2025
Student Services Analyst (Admissions) Job ID: 321338 Location: GateWay Community College Full/Part Time: Full Time Regular/Temporary: Regular Hiring Salary Range $51,558.00 - $67,025.00/annually, DOE Grade 114 Work Schedule Monday - Friday, 8am - 5pm; some evenings and weekends may be required Summer Hours: Monday - Thursday, 7am-6pm Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world. We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package: * Nationwide Medical, Dental, and Vision Coverage * Paid Time Off: Vacation, Sick Leave, and Personal Time * 20 Paid Observed Holidays * Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage * Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions * Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b) * Tuition Reimbursement for employees and dependents * Annual Professional Development Funding * Flexible Work Schedules Employee Health & Wellness Programs: * District-Wide Wellness Program with Workshops and Webinars * Monthly Health & Wellness Calendar and Newsletter * Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs * Employee Assistance Program (EAP) * Sight-On-Site Eye Care Services * Mobile On-Site Mammography Screenings * Pre-Retirement Planning Events * Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) Job Summary GateWay Community College is now hiring a great new role! The Student Services Analyst serves as the Graduation Tech, Selective Admissions Coordinator, and plays a vital role in ensuring all enrollment coordination of all new and existing Third-party Apprenticeship partnerships for the credit programs are supported. This candidate is responsible for providing quality control and daily processing of all student records. The role of Grad Tech is vital to awarding of students' degrees in a timely manner enabling graduates to secure employment, transfer to other colleges for advanced degrees, and crucial to the reporting of our completion rates. Essential Functions 40% - Graduation, Records, and Selective Admissions Graduation & Records: Conduct thorough graduation audits to ensure students meet all academic requirements. Award degrees, certificates, and diplomas for all credit programs. Maintain quality control over student academic records and graduation processing. Monitor AZBN Portal for pending Affidavits. Monitor and respond to email inquiries on the graduation service account. Perform degree verification in the National Student Clearinghouse database. Selective Admissions: Manage the selective admissions process for 11 specialized programs. Review and process applications for specialized programs. Determine applicant eligibility in accordance with program requirements and college policies. 40% - Enrollment, Apprenticeship Coordination, Student Support, and Process Management Enrollment & Apprenticeship Coordination: Serve as the primary liaison for third-party apprenticeship partners supporting credit program enrollment. Coordinate onboarding and continued enrollment for new and existing apprenticeship students. Student Support & Process Management: Process various Dynamic Forms related to admissions, registration, and enrollment changes. Assist students with enrollment and graduation procedures, troubleshooting issues and ensuring positive service experiences. Collaborate with internal departments to ensure smooth and compliant processing of student data. 20% - Respond to enrollment verification requests, program plan changes, class permissions; documents requiring processing in Dynamic forms, MEID/password reactivation process. Answer to incoming calls and chats, maintain and update information in CRM/Customer Relationship. Performs other duties as assigned. Minimum Qualifications Bachelor's Degree from a regionally accredited institution and two (2) years of student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs. OR An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation. Desired Qualifications A. Bachelor's Degree from a regionally accredited institution with three (3) or more years working in Student Services as a Graduation tech and/or using degree audits B. At least one (1) year working in specialized program admissions C. Experience in working with Third-Party Partnership and Enrollment process D. Experience with online systems (i.e. Google Suite, CRM, SIS, Canvas, etc.) E. One (1) to Two (2) years of experience working with a digital records management system Special Working Conditions May be required to travel or be assigned to all GateWay locations May require some evenings or weekends May require prolonged periods of viewing a computer screen Must be in good standing and not be in default of a student loan, or in overpayment of student grant assistance May be required to lift or carry up to #25 lbs MCCCD does not sponsor individuals for any type of work visas How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information. Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position. Indicate whether former or current employment is Full-Time or; Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load) Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position. Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview. Posting Close Date Open until filled. First Review on May 19, 2025. Applications received after the review date may not be screened EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=321338&PostingSeq=1 jeid-23a200b6d9ae044bb736e877d33b62e4