Director, Planning and Performance Enablement

Your Role

Reporting to the Vice President of Medical Care Solutions, the role of the Director Planning and Performance Enablement is critical to the success of Blue Shield of California and the Medical Care Solutions team. The Director Planning and Performance Enablement will direct Medical Care Solutions teams in realizing department goals and objectives that create value and meaning for our members, provider, brokers and employers. This individual will play a key role leading and ensuring the Medical Care Solutions delivery, enablement and execution on all aspects of business transformation, strategic planning, workforce optimization, incident management, communication and employee engagement. Also a key focus area will be fostering support and partnerships with critical leadership and enterprise stakeholders including operations, Line of Business General Managers, transformation, network management, quality, information technology, finance, growth and other strategic partner to prioritize and execute on BSC's key growth initiatives.

Your Knowledge and Experience

• Bachelor's degree required
• Requires a minimum of 10 years prior relevant experience, including 6 years of management experience
• Requires at least 10 years prior experience in a health plan or managed care organization
• Requires broad management and leadership knowledge to lead project teams and/or multiple job areas. Demonstrated mastery level knowledge and skills within a managed care environment with broad understanding of operations and clinical delivery
• Health Plan markets, sales, and account management support preferred
• Lean Sigma background preferred
• Experience managing healthcare projects or programs in complex environments, working with high demand, fast-paced organization
• Exceptional verbal and written communication and program/project management skills, including an ability to communicate effectively at an executive level
• Experience managing mid-to-large sized teams and influencing adjacent matrixed cross-functional teams
• Maintain functional and strategic knowledge of current and emerging technology and product trends to anticipate new initiatives and set direction for the roadmap
• Ability to craft simple and elegant solutions to complex problems
• Experience, desire and drive to mentor team members and inspire professional growth and cohesion through leadership by example