Manager Support Ops

Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.

Job Summary

The Technology VMO Manager leads the staff and processes related to the procure-to-pay. This role collaborates with the Senior Manager for Technology VMO to develop and administrate procurement policy and procedure improvements.

What you will do:

• Provide the agile project management skills needed to assess and restructure procurement processes and implement any related changes as needed.
• Manage the day-to-day approvals and workloads of the VMO's Technology Procurement team to ensure that Technology spend aligns to the overall sourcing strategy.
• Monitor the procured software license and collaborate with Technology Software Asset Management team to ensure audit compliance.
• Develop the policies, systems and processes necessary to provide repeatable results and documented assumptions to forecasts and costing
• Uncover savings opportunities and collaborate with Indirect Procurement and Technology Vendor Managers to jointly lead the execution of industry best practices.
• Collaborate with IT, finance, and procurement teams to optimize renewals
• Provide detailed reports and analysis on usage trends and cost implications
• Develop and implement strategies to reduce costs.
• Maintain open lines of communication with stakeholders to address issues and understand current business objectives and trends.
• Drive procurement decisions based on cost, scenario analysis, and market trends.
• Hire, train, and manage procurement staff

What we expect of you:

• Bachelor's degree 7 years of IT-related internal use services and software procurement, as well as license management experience with 1 year in people leadership capacity.
• Advanced use of Microsoft applications to include Excel, Power BI, PowerPoint, and Teams, as well as ServiceNow ITBM (IT Business Management)
• Excellent verbal and written communication skills in addition to presentation skills with the ability to effectively interact with all stakeholders including senior leadership
• Ability to present complex topics in a repeatable and summary formatStrong data analysis and financial modeling abilitiesregarding license costs and volume-based variables
• Track record of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines in an agile work environment
• Strong conflict resolution skills with the ability to be persuasive and hold partners and coworkers accountable
• Strong contract law, risk management, and business planning skills.
• CPSM, CPSD, CTPRP, or PMP certification obtained within 15 months of employment is a plus. If already licensed, the certification should be current
• Master's degree in business administration, engineering, finance, management, supply chain, economics, or technology is a plus.

Pay range: $ 111,000 - $ 154,200 depending on experience and skill set
Annual bonus target of 10% subject to terms and conditions of plan
Benefits overview: https://cdw.benefit-info.com/
Salary ranges may be subject to geographic differentials. #LI-LB1

We make technology work so people can do great things.

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.