Food Service Supervisor - Food and Nutrition Services - Evenings

Hourly Pay Range:

Position Highlights:

• Position: Food Service Supervisor
• Location: Linden Oaks Hospital - Naperville, IL
• Full Time | 40 hours/week
• Hours: Monday-Friday, 11am - 7:30pm, with rotating weekends and holidays

A Brief Overview:

• This position functions as part of the management team that insures safe and fresh delivery of food and services to patients as well as customers in a timely and professional manner.
• Primary responsibilities include operations management in the room service and/or retail areas including planning, preparation, and ensuring excellent service of nutritionally balanced meals.
• Manages and controls the daily unit operations and resources to meet operational, financial, and service goals.
• This position performs a variety of duties including the planning and supervision of special functions, maintaining cash control, payroll records, hiring and training personnel.

What you will do:

• Demonstrates the knowledge and skills necessary to provide care appropriate to the age of patients served. This includes knowledge of the physical and psychological needs of patients served and the ability to respond appropriately to those needs.
• Schedules staff according to department needs and budgeted hours.
• Implements and maintains cost control procedures adhering to budget constraints while guaranteeing quality service.
• Interviews, hires, orients, trains, develops and evaluates the performances of and, when necessary, disciplines and/or discharges department personnel. Provides direction, as necessary, to staff regarding sensitive and/or complex work, related problems, resolves complaints and responds to inquiries regarding department operations.
• Assists management team with planning and conducting monthly employee meetings and in-service training. Ensures compliance with regulatory agencies by coordinating functions related to policy and procedure.
• Assists Management in developing direction short, long term department vision and goals. Identifies opportunities for budget/department savings.
• Maintains knowledge of the diet office, kitchen and storeroom functions. Maintain recipes and ingredients for Nutritional analysis of the patient and cafe menu. Participates in the planning and implementing of patient menu changes.
• Assists in catering management and executing functions.
• Maintains sanitation and safety standards throughout the department.
• Responsible for cash handling and cashier security procedures as needed.
• Provides operational, analytical and user related technical support for Food and Nutrition computer systems and associated interfaces. This includes: Vendor supplied system updates and acting as a liaison to IS, software and hardware vendors.
• Maintains and enhances patient and customer satisfaction.
• Identifies malfunctioning equipment, coordinate repairs, and follows up through completion.
• Responsible for adherence to quality control standards, implements and follows up with corrective action.
• Plans, develops and participates in projects as assigned.

What you will need:

• Education: Bachelors Degree Nutrition, preferred.
• Experience: 3 years of food service supervisory experience in a healthcare setting, required.
• Certification: State of Illinois Food Protection Manager Certification (FPMC) and Food Allergen Awareness Certification (ANSI Accredited) within 30 days of start date of position
• Excellent organizational and communication skills
• Capacity to be a team player and problem solver
• Strong leadership skills with the ability to coach and mentor others
• Ability to manage multiple projects and handle stressful situations
• Interact with others in a positive manner
• Knowledgeable of customer service techniques, supervisory practices and procedures

Benefits (For full time or part time positions):

• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.