Intern - Business Analytics

Position: Business Analytics Intern

Department: Business Strategy & Analytics

Reporting Relationship: Reports to Panthers Senior Business Intelligence Analyst

Status: Intern (Non-exempt)

Position Summary

The Carolina Panthers are looking for a Business Analytics Intern to help drive business performance and fan experience in a fast-paced, entrepreneurial, high-performing work environment.

This team member will have a direct hand in helping to develop strategies for almost all departments of the Panthers, including ticket sales & service, corporate partnerships, community relations, digital & email marketing, retail, concessions, and stadium operations.

Primary Responsibilities

• Support business intelligence, ticketing / pricing, and strategic projects
• Analyze sales and marketing campaign performance and deliver insight for how to iteratively improve engagement
• Build and present high-quality data visualizations, dashboards, presentations, and reports for organization-wide use, including executive management and third parties
• Provide analysis behind projects to improve revenues & profitability, business efficiency, and fan experience
• Maintain and validate data warehouse and surveys. Guide collection, organization, and expansion of these tools; maintain and enhance workflow rules and business logic
• Support Panthers' fan feedback initiatives through surveys, real-time feedback, and reporting
• Develop detailed financial and analytical models to further business performance and deal negotiation

Job Qualifications

• BA/BS degree in a quantitative field
• Advanced experience with SQL or other database languages
• Experience with Tableau or other data visualization tools
• Power user of the MS Office suite (Excel, PowerPoint) and the Google suite (Slides, Docs, Sheets)
• Experience with CRM (Microsoft Dynamics, Salesforce, KORE Software) a plus
• Experience with data science and statistical software (R, Python, SAS) a plus
• Experience with Ticketmaster/Archtics a plus
• Must have a valid US Driver's license
• Must pass pre-employment screens

Essential Functions

• Ability to collaborate with cross-functional teams to achieve desired outcome
• Self-starter with a hands-on approach, good instincts for prioritization and the ability to work under a high-pressure, fast-paced environment
• Strong analytical, project management and communication skills
• Agile and able to respond effectively to the rapidly changing needs of a fast-paced / high-growth organization
• Demonstrated ability to meet deadlines in a dynamic environment
• Must be able to handle confidential, privileged, and/or sensitive information carefully and with sensitivity.

Physical Requirements

• Ability to sit, walk and stand for extended periods of time throughout the day.
• Ability to focus on projects for periods of time.
• Role routinely uses standard office equipment
• Lift at least 20 pounds

Work Environment

This job operates in a professional office environment (mostly office environment, outside in a stadium facility at times which may include inclement weather conditions) and remotely as assigned by management and based on current business needs.

The Carolina Panthers are an equal opportunity at-will employer and do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin.