New 
Associate Account Manager
 TEKsystems | |
$21.50 / hr
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life insurance, sick time, 401(k), retirement plan
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 United States, Illinois, Schaumburg | |
 May 16, 2025 | |
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*Description*
-Conduct research, collect data, update status events, and prepare appropriate reporting based upon specific client parameters. -Respond to clients, dealers, drivers, internal customers, and vendor phone/email inquiries within established service level standards. -Assist in managing open Salesforce requests to ensure cases and associated tasks remain current and do not go overdue. -Escalate issues that impact service delivery. -Audits and Reporting of Data Integrity -Data and Exception Management -Clearly communicate recommendations to customers and across the organization -Understand customers fleet policies, anticipate needs, participate in executing on goals. -Meet or exceed all departmental driven phone and Salesforce KPIs -Assist in creating SOPs and FAQ documentation. -Other duties as assigned. *Hours:* Monday-Friday 8am-5pm *Skills & Qualifications* -College degree or equivalent experience -One to two years of relevant experience -Intermediate to Advanced Proficiency in Microsoft Excel -Outstanding verbal and written communications skills *Pay and Benefits* The pay range for this position is $21.50 - $21.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully onsite position in Schaumburg,IL. *Application Deadline* This position is anticipated to close on May 29, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. | |