Medicare Sales Consultant

Role Snapshot

This role is responsible for achieving Medicare Supplement sales objectives by working with the WPS Medicare Sales team to sell WPS Medicare Supplement plans direct to consumer and support broker sales by helping us maintain the sales service and support we are known for. This role sells directly to Medicare eligible prospects and is responsible for meeting sales goals through telephone sales, face-to-face, and virtual interactions.

Salary Range

$70,000 plus sales incentive

The base pay offered for this position may vary within the posted range based on job-related knowledge, skills, and experience.

Work Location

We require this employee to live in the areas of Madison, Wisconsin or Milwaukee, Wisconsin as this position will have occasional travel to our Madison offices to take advantage of Hybrid collaboration.

In This Role You Will:

• Through consultative sales, educate prospects on Medicare and our Medicare supplement plan to help drive growth and achieve team sales goals.
• Be a trusted advisor to prospects to help educate them on Medicare and WPS' products and services.
• Identify a prospects needs and help enroll them in our Medicare Supplement plans.
• Stay updated on current trends and competitors in marketplace to provide updates to leadership and make recommendations for furthering WPS' success in the Medicare market.
• Collaborate with the Medicare sales team to support direct to consumer sales and our broker partners.
• Maintain a high level of quality sales activity through in and outbound calls that includes accurate and timely documentation in our CRM.
• Provide webinar and seminars presentations to prospects.
• Participate in health fairs and other venues to promote the WPS Medicare Supplement product.
• Collaborate and help answer questions from the part-time and seasonal sales staff.

Other Job Factors:

• Collaborate with the direct and agency sales team channels to help drive WPS Medicare Supplement sales.
• Utilize sound judgment to facilitate escalated situations involving prospect related sales and service questions, as well as respond to questions pertaining to underwriting, general insurance, or special enrollment periods.
• Maintain contact with internal staff across organization and external audiences to resolve issues, address questions, escalate issues, provide follow-up, suggest ideas, and give sales updates.
• Willingness to work flexible hours.

This Role Could Be a Good Fit If You:

• Enjoy the ability to work independently.
• Thrive working within a team structure.
• Have strong communication skills to give presentations (webinars and seminars).
• Superb sales and problems solving skills with the ability to close a sale.
• Can prioritize requests and make decisions on the best approach to resolve concerns or issues that may need to be addressed.

You'll Benefit From This Experience By:

• Serve as an expert and resource in industry for prospects, agents and internal staff to make recommendations to management for furthering WPS success.
• Must be able to determine which prospects to focus on based on urgency, their potential for purchasing our Medicare Supplement plan and potential referrals.
• Must be able to tailor conversations to prospects based on their level of understanding.
• Addressing objections and concerns from prospects to offer strategic solutions.
• Determining when and how frequently to follow-up with prospects to maximize sales without being overly persistent.

Minimum Qualifications:

• Bachelor's degree in related field OR equivalent post high school education and/or work-related experience
• 2 or more years of health insurance, customer service or sales experience.
• Must possess a valid driver's license with a clean driving record and have an accessible Vehicle for travel
• Must hold a valid Wisconsin Health and Life Insurance License. (FL licensee and other states licenses will be required after being hired.)
• Familiarity with Medicare and Medicare Supplement plans.

Preferred Qualifications:

• Medicare insurance product knowledge.
• 3 or more years in health insurance sales.
• Confidence in giving presentations to small or large audiences
• Proficiency in CRM software and Microsoft Office
• Experience working with prospects in a sales environment.

Travel

• Occasional travel may be required to meet with a prospect, attend an insurance-related event, or to the Madison campus for meetings.

Remote Work Requirements

• High speed cable or fiber internet
• Minimum of 10 Mbps downstream and at least 1 Mbps upstream internet connection (can be checked at https://speedtest.net)
• Please review Remote Worker FAQs for additional information

Benefits

• Remote and hybrid work options available
• Performance bonus and/or merit increase opportunities
• 401(k) with a 100% match for the first 3% of your salary and a 50% match for the next 2% of your salary (100% vested immediately)
• Competitive paid time off
• Health insurance, dental insurance, and telehealth services start DAY 1
• Professional and Leadership Development Programs
• Review additional benefits: (https://www.wpshealthsolutions.com/careers/fulltime_benefits.shtml)

Who We Are

WPS Health Solutions is a leading not-for-profit health insurer and federal government contractor headquartered in Wisconsin. WPS offers health insurance plans for individuals, families, seniors, and group health plans for small to large businesses. We process claims and provide customer support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. WPS Health Solutions has been making health care easier for the people we serve for more than 75 years. Proud to be military and veteran ready.

Culture Drives Our Success

WPS' Culture is where the great work and innovations of our people are seen, fueled, and rewarded. We accomplish this by creating an open and empowering employee experience. We recognize the benefits of employee engagement as an investment in our workforce-both current and future-to effectively seek, leverage, and include differing and unique perspectives that fuel agility and innovation on high-performing teams. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities.

We are proud of the recognition we have received from local and national organization regarding our culture and workplace: WPS Newsroom - Awards and Recognition.

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