Inside Sales Representative - Kingsport, TN

Sunbelt Supply is global provider of flow control solutions. We maintain one of the largest and most diversified selections of valves, actuators, actuation accessories and specialty PFF in North America, comprised of more than 50 major manufacturers. We provide in-house valve automation services, including CAD design and drawings, machine, fabrication, assembly shops featuring CNC machinery, and automation repair work. Sunbelt Supply is also an authorized Automation Service Center for Velan, Bettis and Limitorque and many more.

Sunbelt Supply is a subsidiary of FloWorks International LLC, which is a privately held company located in Pasadena, Texas

The Inside Sales Representative is responsible for developing customer relationships by identifying customer needs, informing customers about the company's products or services, providing solutions and recommending new and better products. Handles customer requests and issues via telephone, fax or email. Coordinates with the outside sales team and other departments to ensure that customers receive the best service possible. Respond to customer order and quotation requests received via outside salespersons, telephone, e-mail, written, and faxed correspondence.

Some of the exciting things you will do in this role...

• Provides pricing and delivery information.
• Responsible for entire order processing which includes assigning, reviewing, approving, and distributing customer order documents to all appropriate departments.
• Responds to internal and external inquires in a timely manner ensuring all requests have been handled and completed daily.
• Performs follow-up to ensure timely shipment of materials and customer satisfaction.
• Maintains strong working relationships with Customers and Vendors.
• Purchase Material as needed for Customer orders and stock material.
• Receive and put away inventory.
• Resolves customer service issues. Tracks open sales orders.
• Various duties as assigned by the supervisor.

A must...

• Industry product knowledge.
• HS Diploma or GED required. 0-2 years of experience in area of responsibility.
• Good written and verbal/oral communication skills.
• Knowledge of MS Office software and Adobe.
• Self-driven with a positive attitude and demeanor.
• Customer service experience.
• Excellent communication, time management and organizational skills.
• Professional telephone etiquette.
• Ability to work independently.

The perks of working here....

• Tuition Reimbursement
• Competitive Pay + Bonus
• Medical, Dental, Life, and Supplemental Benefits
• 401(K) retirement plan + up to 4% company matching
• Employee Referral Program
• Volunteer Time Off

This information indicates the general nature and level of work performed by associates in this role. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this role. This description supersedes any previous or undated descriptions for this role. Management retains the right to add or change the duties of the position at any time. Questions about the duties and responsibilities of this position should be directed to the reporting Manager or Human Resources.

FloWorks is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or protected veteran status. FloWorks is committed to fostering a culture where every individual is valued and empowered to contribute to a shared success.

FloWorks participates in the US Government's E-Verify program.